Technical Sales Representative & Manufacturing Site Leader

Greene Tweed•Denton, MD

About The Position

At Greene, Tweed, you'll find the cutting-edge technology, world-class polymer expertise and endless advancement opportunities you'd expect from a multi-national industry leader. You'll find them all in an environment that embraces diversity in people and opinions, moves decision making to the point of impact, and celebrates your success. If you enjoy continuous learning and are excited about working with and creating technological solutions, explore career opportunities with Greene, Tweed. Phase 1: Technical Sales & Customer Engagement Customer Relations & Sales Support - Serve as the primary point of contact for customer inquiries, orders, and technical questions. - Provide detailed product information, specifications, and application guidance. - Prepare accurate and timely quotes, proposals, and order confirmations. - Manage the full order cycle — from quote generation to delivery follow-up. - Maintain and grow relationships with existing customers while supporting new business opportunities. Technical Support & Application Guidance - Interpret customer requirements and recommend suitable products or solutions. - Read and work with technical drawings, specifications, and material data. - Collaborate with engineering and production to confirm manufacturability, lead times, and custom product options. - Provide troubleshooting assistance and after-sales support. Sales Growth & Business Development - Identify upselling and cross-selling opportunities within existing accounts. - Support outbound prospecting and lead follow-up. - Assist outside sales representatives with quotations and technical support. Phase 2: Site Operations Leadership Transition Plant Operations Management - Shadow the current Site Manager to learn all aspects of site operations including production, scheduling, maintenance, quality, and materials management. - Ensure production goals are met safely, on time, and within budget. - Monitor and improve key performance metrics such as throughput, scrap rates, downtime, and on-time delivery. Safety & Compliance - Maintain a strong safety culture by enforcing company policies and ensuring compliance with OSHA and environmental regulations. - Participate in safety training, inspections, and incident investigations. Continuous Improvement - Identify and implement process improvements to increase efficiency, reduce waste, and enhance product quality. - Apply lean tools (5S, visual management, standard work) suitable for a small plant environment. - Support or lead small-scale capital and improvement projects. People Leadership - Begin managing small teams or projects to build leadership experience. - Partner with HR to recruit, train, and retain skilled employees. - Promote teamwork, accountability, and continuous learning. Maintenance & Equipment Reliability - Learn to oversee preventive maintenance schedules and ensure equipment uptime. - Work closely with maintenance and engineering staff to troubleshoot and resolve equipment issues. Financial & Planning Responsibilities - Support site budget management and cost control. - Collaborate with supply chain and procurement to ensure material availability and inventory accuracy. - Provide regular performance updates to senior leadership.

Requirements

Bachelor’s degree in Engineering, Manufacturing, Business, or related field (or equivalent experience).
6+ years of experience in technical sales, customer service, or operations within a manufacturing environment.
Strong technical aptitude and ability to learn manufacturing processes and product details.
Excellent communication and interpersonal skills—both verbal and written.
Leadership potential with a desire to grow into a site management role.
Strong problem-solving, multitasking, and organizational abilities.
Customer-focused with a proactive, solutions-oriented approach.
Proficient in Microsoft Office and production management tools.
Experience using ERP and CRM systems.

Nice To Haves

Familiarity with manufacturing processes, materials, or mechanical components preferred.
Apply lean tools (5S, visual management, standard work) suitable for a small plant environment.
Support or lead small-scale capital and improvement projects.

Responsibilities

Serve as the primary point of contact for customer inquiries, orders, and technical questions.
Provide detailed product information, specifications, and application guidance.
Prepare accurate and timely quotes, proposals, and order confirmations.
Manage the full order cycle — from quote generation to delivery follow-up.
Maintain and grow relationships with existing customers while supporting new business opportunities.
Interpret customer requirements and recommend suitable products or solutions.
Read and work with technical drawings, specifications, and material data.
Collaborate with engineering and production to confirm manufacturability, lead times, and custom product options.
Provide troubleshooting assistance and after-sales support.
Identify upselling and cross-selling opportunities within existing accounts.
Support outbound prospecting and lead follow-up.
Assist outside sales representatives with quotations and technical support.
Shadow the current Site Manager to learn all aspects of site operations including production, scheduling, maintenance, quality, and materials management.
Ensure production goals are met safely, on time, and within budget.
Monitor and improve key performance metrics such as throughput, scrap rates, downtime, and on-time delivery.
Maintain a strong safety culture by enforcing company policies and ensuring compliance with OSHA and environmental regulations.
Participate in safety training, inspections, and incident investigations.
Identify and implement process improvements to increase efficiency, reduce waste, and enhance product quality.
Apply lean tools (5S, visual management, standard work) suitable for a small plant environment.
Support or lead small-scale capital and improvement projects.
Begin managing small teams or projects to build leadership experience.
Partner with HR to recruit, train, and retain skilled employees.
Promote teamwork, accountability, and continuous learning.
Learn to oversee preventive maintenance schedules and ensure equipment uptime.
Work closely with maintenance and engineering staff to troubleshoot and resolve equipment issues.
Support site budget management and cost control.
Collaborate with supply chain and procurement to ensure material availability and inventory accuracy.
Provide regular performance updates to senior leadership.