Technical Resource Assistant (Full Time)

American Addiction Centers • Libertyville, IL

3d • $24 - $36 • Onsite

About The Position

It's More Than a Job, It's a Calling! Position: Technical Resource Assistant Location: Condell Medical Center; Libertyville; and Good Shepherd hospital; Barrington. ~Position will be split between those two locations Full Time; 1st Shift ~Mondays, Tuesdays, and Wednesday at Advocate Condell Medical Center ~Thursdays and Fridays at Advocate Good Shepherd Medical Center

Requirements

• License/Registration/Certification: None
• Education: HS Diploma/GED and completion of formal computer training programs in word processing, spreadsheet, and data base management.
• Advanced Training Beyond HS
• Experience: 5 years of Administrative Support including experience in computer operations.
• KNOWLEDGE, SKILLS AND ABILITIES (KSA) Basic skills to provide technical/supervisory support.
• Experienced at performing computer operations using spreadsheet, database, and word processing.
• PHYSICAL REQUIREMENTS AND WORKING CONDITIONS Ability to lift the lightweight requirements according to DOL definitions.
• Ability to work under stressful conditions and in difficult situations.
• May be exposed to hazardous materials and toxic substances.
• Ability to work flexible hours.
• Ability to use telephone and radio.
• Ability to type.
• This requirement supersedes any previous lifting requirement effective 12/17/2014.
• Ability to lift up to 35 pounds without assistance.
• For lifts over 35 pounds, lifting equipment is expected to be used or lift with at least one other associate when available.
• Unique lifting/movement situations will be assessed on a case-by-case basis.
• May be required to lift greater than 35 pounds from floor to waist.

Responsibilities

• Utilizing the computerized maintenance management system, building automation system, various reports, and vendor data; compile, analyze and summarize data to support changes to the physical environment.
• Provide support to safety officer during safety rounding, construction assessments and physical environment meetings.
• Utilizing the CMMS, ATG and Building Automation System data; develop specialized management reports that support departmental KRAs.
• Coordinate with internal and external customers to accomplish activities such as printing and/or graphic services, software, systems maintenance, and repairs along with ordering departmental supplies.
• Coordinate events/meetings, secure space, prepare memos and/or notifies participants, arranges for equipment, room set-up, food requirements, etc.
• Initiate follow-up for calls, correspondence, etc. received by the supervisor.
• Maintains associate training records, responsible for collecting, organizing, and updating regulatory documentation for the facilities department.
• Maintains active list of vendor provided services and contact information for normal, after-hour and emergency contact.
• Responds to patient complaints, resolves problems, or directs associate/patient to appropriate Advocate resource.
• Assist Safety Officer with safety inspections and physical environment issues.
• Attend PE Committee meetings and provide administrative support producing meeting minutes in a timely manner.
• Assist safety manager with the development of reports and regulatory paperwork.
• Participation in various modes of job training and/or supplemental classes to enhance existing abilities and acquire new skills.
• Assists supervisor with presentations and classes for new employee and outside contractors as needed.
• Provides training to staff, concerning computer operations and development of presentations.
• Assists supervisor with data analysis and provides recommendations, concerning unusual trends and training needs.
• Assists facility and department with accomplishment of CQI and OI goals.

Benefits

• Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:
• Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance
• Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED