Technical Publication Specialist
About The Position
The Technical Publication Specialist at plays a crucial role in creating and managing technical documentation that is essential for the company's products and services. This position requires strong attention to detail, excellent communication skills, and a deep understanding of complex technical concepts for agricultural equipment. The Technical Publication Specialist will be responsible for producing, editing, & updated high-quality technical documentation that is accurate, clear, and user-friendly. Position plays a key role in ensuring that users have access to accurate, comprehensive, and user-friendly technical documentation that enhances their experience with the company's products and services. This position offers a dynamic and challenging opportunity for a detail-oriented professional with a passion for technical communication.
Requirements
- Proficiency in using authoring tools, content management systems, and graphic design software.
- Excellent writing, editing, proofreading, and formatting skills with a keen eye for detail.
- Strong analytical and problem-solving abilities to simplify complex technical information for a diverse audience.
- Familiarity with documentation standards, such as DITA (Darwin Information Typing Architecture) or XML.
- Ability to render for manuals and other publications on mechanical blueprints and drawings.
- Ability to work collaboratively in a fast-paced environment, multitask effectively, and meet deadlines consistently.
- Strong communication and interpersonal skills to interact with internal teams and nationwide dealer network.
- Ability to exercise creativity to assist clients.
- Education: Bachelor's degree in technical writing, English, computer science, engineering, or a related field. A certification in technical writing is a plus.
- Experience: Proven experience in technical writing, technical communication, or a related field, preferably in a technology-driven environment.
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 25 pounds at times.
Nice To Haves
- The ability to speak Korean or experience communicating in Korean is a plus.
Responsibilities
- Develop, design, create and maintain technical documentation, including user manuals, installation guides, technical specifications, release notes, and online help resources.
- Collaborates with customers, product specialists, or technical staff to understand instructions and specifications and to organize the project accordingly.
- Collaborate with subject matter experts, engineers, and product managers to gather information and ensure the accuracy of technical content.
- Organize and structure technical information in a clear and concise manner to make it easily accessible to users.
- Use authoring tools, such as Adobe FrameMaker, MadCap Flare, or similar software, to create and format technical documentation.
- Create illustrations, diagrams, and other visual aids to enhance the understanding of complex technical concepts.
- Ensure that technical documentation complies with industry standards, company guidelines, and regulatory requirements.
- Conduct reviews and updates of existing technical documentation to reflect product changes, enhancements, or updates.
- Manage documentation version control, distribution, and archival processes to ensure that users have access to the most up-to-date information.
- Provide training and support to internal teams on how to use and interpret technical documentation effectively.
- Stay informed about industry trends, best practices, and emerging technologies related to technical communication.
- Maintains accurate records of technical publications.
- Performs additional related duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
