Technical Project Manager, Full-Time, Hybrid, Marlborough, MA

DCU•Marlborough, MA

5d•Hybrid

About The Position

The Technical Project Manager leads teams within a matrix environment to successfully complete projects within the Technology organization. Serves as the primary liaison between project teams, business owners and sponsors for various systems and/or applications. The Technical Project Manager is responsible for the oversight of the entire project’s life cycle. Apply project management and agile methodology skills to manage scope, plan work, coordinate resources and drive execution. Projects may be small to large; cross-functional in impact and are technical in nature. This position will collaborate with a team of PMs and Senior PMs to make continuous improvements to project processes. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position will focus on the management of enablement related projects such as data center migrations to public cloud (AWS), greenfield deployments in the DCU data centers, component lifecycle management, wireless and telephone infrastructure upgrades, monitoring & alerting for the IT infrastructure, workstation deployments, system / server upgrades, networking upgrades and transformations, disaster recovery exercises, remediation of major audit findings and other similar technically oriented projects.

Requirements

4-year degree in Information Systems or equivalent work experience
Minimum of 2 years direct Information Systems infrastructure experience, perhaps as a system engineer, network engineer, worked on a service desk team, or in IT Security, and may have been an Infrastructure team lead or infrastructure manager.
2 - 4 years experience with Information Systems project management experience
2 - 4 years experience in Financial Industry
Excellent verbal and written communication skills.
Strong knowledge of banking systems, technologies and their relationship to business functions, practices, and processes
Analytical and Project Management skills with a focus in financial services applications
Strong verbal/written communication skills

Nice To Haves

PMI or other project management certification preferred
Knowledge and practical applications of Agile methodology
Business Process Management experience recommended

Responsibilities

Manage projects with waterfall and agile methods when applicable
Plan, estimate and execute technology-related projects
Communicate and coordinate project deliverables across IS Infrastructure, IS Development teams and the project team to achieve milestones
Develop detailed project deliverables including scope statements, schedule, resource plans and success criteria
Schedule and conduct project planning with appropriate tech leads, third party contractors and business
Manage day to day project activities to meet deliverables, manage risks and remove team blockers
Coordinate project deliverables, identify required resources and review roles & responsibilities
Coordinate project tasks such as equipment are ordered, received, and staged during the project execution
Coordinate team resources across projects with other Project Managers
Simultaneously manage multiple IT project plans.
Establish clear goals, milestones and approach to execution
Assist in building Portfolio View of initiatives business and IT initiatives across the Credit Union
Use sound judgment in project communication and ensure that key stakeholders including the team, business and management are apprised of project activities in a timely manner
Communicate progress, risks, expectations, timelines, milestones and other key project metrics to business and team members
Contribute to the ongoing development and improvement of the Project Management Life Cycle and agile methodologies
Lead the team to update support processes to capture new project enhancements, features or updated technologies
Ensure project post implementation reviews are conducted
Working knowledge and understanding of the ITIL (Information Technology Infrastructure Library) Framework
Adhere to DCU’s project management best practices, procedures and documentation standards
Have a “Team Player” mentality
Performs other job-related duties as assigned by Manager(s)