Technical Project Manager

S&P Global•New York, NY

20d•$70,000 - $80,000

About The Position

Summary: The role will primarily focus on delivering implementations & integrations. Technical project managers may additionally be required to produce cross-training materials in the agreed, standardised formats; take on primary & secondary responsibilities when delivering implementations & integrations with other team members; and engage in product UAT cycles. Technical project managers at all levels are expected to collaborate with other members of professional services, and other internal teams, in order to deliver implementations & integrations.

Requirements

Knowledge of a message formats such as FIX, XML, JSON or CSV
Work effectively as part of a team
Ability to define and document detailed workflow processes
Process-oriented with excellent organisational skills
Ability to fulfil required project tasks in a timely manner
Customer facing skills
Creative problem solver
Excellent verbal and written communication skills
Understanding of the services offered by the OSTTRA FX & S pillar

Responsibilities

Implementation & Integration Deliver implementations & integrations for multiple project types across the services (currently limited to ex. Traiana services) offered within the FX&S pillar at OSTTRA
Hand over to the operations teams once live
Day one check in with the customer
Finalising readiness to migrate to production, and liaising with the relevant counterparties (as required)
Undergoing the UAT phase with the customer directly, unilaterally identifying issues, investigating those issues, and resolving those issues with the relevant internal or external team
Gathering & setting up all required static data in UAT & production (as required)
System configuration in UAT and production environments
Connectivity & integration set up in the product
Connectivity & integration set up in IC and/or Adapters
Coordinate the development of the transformer based on the spec provided by Solution Design
Create any required routing in IC
Ensure that all integration changes & set ups undergo the required 4-eye checks prior to deployment in production
Ensure all integrations follow the integration standards outlined
Work effectively as part of a professional services project team on each implementation and/or integration, alongside a project manager and solution design manager
Work effectively with key internal stakeholders outside of professional services during the implementation and/or integration, such as the connectivity team, product or development teams
Demonstrate a positive customer experience during implementations & integrations, regardless of whether the Technical Project Manager leads discussions or is working behind the scenes on items
Update the PSA system (e.g. Monday.com) on a daily basis so that the project manager has the correct information on project status, risks, issues and dependencies
Creating and tracking UAT plans
Ensure all required implementation & integration documentation is produced in the standard formats defined, and is made available prior to the point of go-live, including the operations handover material
Effectively manage time so that tasks are completed by the expected due date
Cross-Training Create cross-training materials in the pre-defined standardised formats on implementation & integration processes for project types
To lead implementation & integrations as a primary resource, while developing a secondary resource
Develop new core skills, and take on new project types
To assist a primary resource during implementation & integrations, while acting as a secondary resource
Where necessary during the professional services restructure, assist with other teams in their cross-training priorities and needs
Teamwork Responsive, collaborative and engaged with the internal project management team assigned to each implementation and/or integration
Engage, be open and be objective in post-project retrospectives to develop the team further
Product UAT Executing the required UAT runbook
Operations Escalations Act as an escalation point for certain project types / services from a technical project management perspective

Benefits

Health & Wellness: Health care coverage designed for the mind and body.
Flexible Downtime: Generous time off helps keep you energized for your time on.
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

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