Technical Project Manager

Harmonia Holdings Group•Washington, DC

22h

About The Position

Harmonia Holdings Group, LLC is an award-winning, rapidly growing federal government contractor committed to providing innovative, high-performing solutions to our government clients and focused on fostering a workplace that encourages growth, initiative, creativity, and employee satisfaction. Description Title: Technical Project Manager Location: Washington, D.C. Terms: Full-time Clearance: Active Top Secret Travel: 10% Position Description We are seeking a highly motivated Technical Project Manager to lead a team of System Administrators and Engineers, ensuring the delivery of high-quality IT infrastructure and system administration services. This role focuses on optimizing IT operations and engineering for efficiency, security, and continuous improvement, while aligning with business objectives and indu stry best practices. The successful candidate will serve as the primary liaison between IT teams and government leadership.

Requirements

Active Top-Secret clearance with SCI eligibility
Bachelor’s degree or higher in a STEM field; Engineering or IT Management degrees preferred.
8+ years enterprise IT Project Management experience in the federal government space .
Project Management Professional (PMP), Agile Certified Practitioner (PMI-ACP), or equivalent project/product management certification.
Certified Scrum Master (CSM) certification strongly preferred with proven experience facilitating Agile ceremonies, including Sprint Planning, Daily Stand-ups and retrospectives to drive continuous improvement.
Security+ certification or willingness to obtain (reimbursable)

Nice To Haves

ITIL certification preferred
Strong experience with ITIL practices, including incident, problem, and change management
Experience with ticketing systems (e.g., ServiceNow, Remedy) and reporting tools
Experience in SLA management and performance reporting
Strong organizational, analytical, and problem-solving skills
Ability to work flexible hours, including occasional on-call support
Willingness to pursue additional training and certifications as needed

Responsibilities

Act as the main point of contact between IT and government leadership.
Identify and implement improvements to system administration and IT infrastructure operations.
Develop and present performance reports on system uptime, security compliance, infrastructure health, and SLAs.
Support the Program Manager in strategic IT initiative planning and execution .
Oversee the design, implementation, and maintenance of IT infrastructure, including servers, storage, networks, and virtualization platforms.
Manage IT systems to ensure high availability, optimal performance, and security compliance.
Implement IT systems management frameworks to drive operational excellence.
Lead infrastructure modernization initiatives, including automation and cloud migration strategies.
Define, implement, and monitor SLAs to meet business requirements for IT service delivery.
Generate and analyze SLA performance reports, identifying trends and areas for improvement.
Ensure timely resolution of incidents and service requests within established SLAs.
Lead and mentor a team of System Administrators and Engineers.
Provide training, coaching, and performance evaluations.
Effectively allocate resources to balance workloads.
Implement security controls and risk mitigation strategies in collaboration with cybersecurity teams.
Ensure compliance with Department of State (DOS) security policies and indu stry best practices.
Develop IT policies and procedures covering security, disaster recovery, and service delivery.
Lead IT infrastructure-related projects, ensuring on-time and within-budget delivery.
Utilize Agile/Scrum methodologies for project execution and stakeholder collaboration.
Manage vendor relationships and procurement processes.
Support the Program Manager in tracking project milestones and deliverables.