Technical Project Manager

8am

2d • $100,000 - $150,000

About The Position

It's a new day with a new opportunity at 8am!
About the role:
The engineering organization owns building and delivering leading edge Practice Management Software and Payment Solutions for our customers. Technical project managers report into the Engineering Operations group responsible for enabling consistent processes, standards & best practices.
Our Project Managers are highly visible leaders, building bridges across 8am to ensure projects are effectively planned and delivered. Our Project Managers also coach/mentor teams, develop feedback mechanisms for project teams to continuously learn, grow and improve.
About us:
At 8am, our vision is to power a world where professionals thrive. We start every day on a mission to empower professionals with the most trusted, innovative technology to deliver world-class outcomes for their clients and exceptional financial results for their business. They count on our purpose-built solutions to simplify operations, ensure compliance, and fuel profitable growth, so they can focus on their clients and do more of the work that matters.
Founded in 2005, 8am™ (formerly AffiniPay) is the professional business platform built to help legal, accounting, and other client-focused professionals run stronger, more profitable businesses. Today, more than 250,000 professionals across the U.S. trust 8am to help them work smarter, serve clients better, and unlock their full potential. We have been recognized as one of Inc 5000’s fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well!

Requirements

• 7+ years of experience, as an Analyst, Development Manager or Developer, working with technical teams developing software applications.
• 3+ years of experience as a Project Manager, Project Leader, Program Manager preferably using Scrum methodologies.
• Strong knowledge of SDLC principles and practices.
• Ability to communicate effectively with technical and non-technical stakeholders.
• Ability to identify and resolve technical and project-related issues.
• Ability to motivate and guide teams, resolve conflicts, and foster collaboration.
• Excellent facilitation skills with ability to influence change at higher levels.
• Ability to manage multiple projects simultaneously with a high degree of competency
• Ability to adapt to changing project requirements and unforeseen challenges
• Ability to balance stakeholder needs and project constraints
• Demonstrated experience leveraging AI tools and technologies to improve workflows, enhance decision-making, or drive innovation.

Nice To Haves

• Bachelors or Masters Degree
• Experience with online/ecommerce, payment processing, and/or financial systems
• Experience as a Software Developer
• Scrum Master Certification
• PMP Certification
• CPP certification
• MBA

Responsibilities

• Create and Manage technical project plans and schedules highlighting various development phases of our SDLC (software development life cycle)
• Work with the engineers and the cross-functional project leaders to set and manage priorities
• Understand technical aspects of the project and provide technical guidance to the team as needed
• Coordinate across the teams to ensure everyone is aligned with the priorities and dependencies
• Track progress routinely and communicate project status across the teams on a regular basis, making sure all parties are aware of the progress at all times
• Identify, assess and mitigate potential risks throughout the project
• Document and track dependencies, risks, and issues
• Identify deliverables by functional group
• Define Success criteria and monitor
• Facilitate KPI, metrics definition, document data requirements and Reporting needs
• Process definition and quality controls (checklists, signoffs, rollback plans)
• Build and manage Project artifact repository
• Ensure standards and best practices are followed to maintain consistency, repeatability, predictability

Benefits

• Health Insurance Coverage: We offer our 8Team a variety of medical, dental, and vision plans, designed to fit your needs, including a 100% company-paid HDHP plan for employees.
• Financial perks: We offer a competitive compensation and benefits package including annual bonuses, equity options and 401(k) or RRSP if in Canada, with a company match for all team members.
• Time for what matters: Flexible Time Off, paid holidays, and a parental leave program for our new parents.
• Wellness: Wellness stipends, mental health support, and one-on-one nutrition coaching.
• Learning and Development: Continuous learning through 8am.edu, leadership programs, professional development funds, and individually focused talent development.
• Giving back to the communities around us: Participate in our charitable matching gift program, paid time off for volunteer service, and company-sponsored volunteer events (both local and virtually).
• Engagement: Virtual and in-person team-building events, quarterly award recognition through our Rise & Shine Award of Excellence Program, and our peer-to-peer appreciation platform.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level