Technical Project Manager

Carenet Health

11d

About The Position

The Project Manager oversees the planning, execution, and delivery of complex technical initiatives. You will act as the bridge between client expectations and technical execution, ensuring that projects remain on schedule, within scope, and aligned with Carenet’s high standards for security and compliance.

Requirements

Bachelor’s degree in Information Technology, Computer Science, or a related field; equivalent work experience may be considered.
Minimum of 5 years of experience in software development, system integration, or related technical fields, and at least 5 years in a technical delivery leadership/ project management role.
Strong understanding of the Software Development Life Cycle (SDLC) and Agile methodologies.
Demonstrated ability to translate business requirements into technical deliverables and lead multi-disciplinary teams.
Strong communication skills with the ability to articulate complex technical concepts to non-technical audiences.
Proven track record of delivering secure, scalable, and high-quality software solutions in compliance-regulated environments.
Some background in Microsoft .NET, C#, ASP.NET, MS SQL Server (2016/2019+), and REST API development, source control and CI/CD tools such as Azure DevOps or Git/GitHub.

Nice To Haves

Experience in healthcare, BPO, or other regulated industries preferred.
Understanding of capital versus operating expense (Opex) project classifications and development hour tracking preferred.

Responsibilities

Client Partnership & Communication
Stakeholder Alignment: Partner with the Technical Client Relationship Director (TCRD) to translate business expectations into actionable project plans and delivery schedules.
Communication Management: Serve as the primary point of contact for project status, effectively communicating technical impacts, dependencies, and timelines to both technical and non-technical stakeholders.
Release Governance: Represent project interests at Change Advisory Board (CAB) reviews, ensuring all production gating requirements are met for release approvals.
Project Delivery Leadership
Lifecycle Oversight: Manage the end-to-end delivery lifecycle, from requirements intake and design through to deployment and post-release validation.
Resource & Effort Coordination: Consolidate effort estimates from technical leads to build comprehensive project schedules, sequence work, and manage cross-team dependencies (QA, Dev, DevOps).
Operational Excellence: Ensure project teams utilize Carenet’s reusable frameworks and development templates to maintain delivery velocity and consistency.
Agile Planning & Execution
Methodology Governance: Enforce adherence to Carenet’s hybrid Agile/SDLC methodologies, facilitating sprint planning, stand-ups, and ensuring the completion of change control documentation.
Milestone Tracking: Translate functional requirements into technical tasks, sprint goals, and measurable milestones.
Delivery Predictability: Maintain real-time visibility into project health, tracking velocity and interdependencies to ensure predictable delivery.
Risk & Issue Management
Proactive Mitigation: Conduct feasibility assessments and technical risk evaluations during scoping to identify potential bottlenecks early.
Defect & UAT Management: Oversee User Acceptance Testing (UAT) readiness and facilitate defect triage meetings to ensure production-quality releases.
Issue Resolution: Lead the resolution of project-level blockers by coordinating across cross-functional teams.
Compliance & Secure SDLC Oversight
Regulatory Guardrails: Ensure all project plans account for HIPAA, SOC 2, and secure SDLC practices, ensuring no "shortcuts" compromise data privacy (PHI/PII).
Audit Readiness: Audit project artifacts and documentation to ensure system specifications and release records are complete and compliant.
Cross-Functional Collaboration
Team Orchestration: Coordinate efforts between Developers, QA, DevOps, and Infrastructure to ensure deliverables meet performance and scalability standards.
Dependency Mapping: Manage the "critical path" by identifying and resolving dependencies across internal technical teams and external vendors.
Continuous Improvement
Post-Mortem Leadership: Lead post-deployment reviews and Root Cause Analysis (RCA) for production issues to identify preventable gaps.
Process Optimization: Identify opportunities for workflow efficiency and process automation to shorten the delivery lifecycle.