Technical Project Manager, Hardware Deployment, Employee Experience & Productivity

Apple • Culver City, CA

4d

About The Position

The IS&T Services Technology team leads the technology strategy, delivery, and
ongoing support of IT systems that enable Apple's Services organization. This
team maintains strong alignment between technology and business objectives
through cross-functional collaboration, awareness of industry trends, and deep
knowledge of the Apple technology ecosystem. Team members partner with
leadership, business stakeholders, engineers, vendors, and information security
to deliver and sustain a robust technology environment that supports rapid
organizational growth.

In this role, you will cultivate strong partnerships with internal stakeholders
and external suppliers to deliver strategic sourcing solutions that drive cost
savings, elevate quality, and mitigate risk. The ideal candidate is proactive,
results-driven, and highly skilled in data analysis, decision influence, and
leading end-to-end procurement initiatives for both software and hardware.
Demonstrate ownership, exceptional communication abilities, and a continuous
improvement mindset are essential for thriving in our dynamic, fast-paced
environment. Additionally, you will oversee the imaging and configuration of
hardware and software solutions, including setting up and deploying full range
of Apple devices using device management tools to ensure end users have fully
configured equipment when needed. This also extends to configuring non-Apple
devices, such as external hard drives, to meet storage and data transfer demands
across various workflows. As part of managing the full device lifecycle, you
will ensure that all returned devices are thoroughly wiped, re-imaged, and
reconfigured to the required standards before being returned to inventory and
redeployed. Strong technical acumen, meticulous attention to detail, and the
ability to thrive under tight deadlines and a fast-paced environment are vital
for success in this role.

Requirements

• Bachelor’s degree in Business, Supply Chain Management, Finance, or related field, or equivalent experience
• 2+ years of experience managing the hardware lifecycle, including procurement (hardware & software), deployment, maintenance, and decommissioning
• 3+ years of experience leading cross-functional teams, overseeing end-to-end vendor operations and balancing business priorities, and driving seamless coordination to ensure consistent, on-time execution of daily deployments

Nice To Haves

• Strong analytical skills with proficiency in spend analytics tools
• Strong written and verbal communication skills
• Ability to manage multiple priorities and meet deadlines
• Detail-oriented with strong organizational skills
• Experience supporting strategic sourcing or contract negotiations
• Knowledge of procurement best practices and supplier risk management
• Familiarity with financial forecasting and budgeting processes
• Experience using JAMF, and/or other device configuration and management software to configure computers, phones, and tablets
• Experience working in a fast-paced, high-growth environment
• Strong analytical skills with proficiency in spend analytics tools
• Strong stakeholder management and cross-functional collaboration experience

Responsibilities

• cultivate strong partnerships with internal stakeholders and external suppliers
• deliver strategic sourcing solutions that drive cost savings, elevate quality, and mitigate risk
• oversee the imaging and configuration of hardware and software solutions
• setting up and deploying full range of Apple devices using device management tools
• configuring non-Apple devices, such as external hard drives
• managing the full device lifecycle
• ensure that all returned devices are thoroughly wiped, re-imaged, and reconfigured

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees