Technical Project Manager 2

Comcast•Mount Laurel, CO

1d•$84,710 - $127,065

About The Position

The National Backbone Hardware Deployment Services team is responsible for backbone co-lo facility management, hardware deployments across the backbone network to Division & National managed sites. This includes coordinating deployment activities to approx. 650 data center locations, management of shipping work orders, vendor communication and management, and other project management responsibilities, as needed. The team is in constant communication with backbone engineering program managers, deployment & backbone engineers and vendor partners to ensure projects are on track and risks are identified and documented. About the Team: CONNECT Hardware Deployment Services is a team of Technical Project Managers (TPMs), Facility Project Managers and Deployment Engineers. The team is comprised of diverse individuals who enjoy everyday challenges, who also like to work hard and celebrate accomplishments. What You'll Do: Create and track end to end project plans in conjunction with Backbone Engineering teammates. Track tasks and milestones across all parties. Coordinate, manage and drive completion of deployment activities from deployment to Engineering handoff. Collaborate with field and vendor partners to streamline processes to create better efficiencies to align with our day-to-day objectives. Communicate updates on major milestones, escalations and status to Report on projects’ progress on a weekly basis. Identify and manage critical path and risk areas and create risk response and mitigation plans. Report weekly (or as necessary) on any risks/issues. Escalate issues as required to unblock open issues. Work with other project managers to track and manage inter-project dependencies. Consistent exercise of independent judgment and discretion in matters of significance.

Requirements

Project management background
Organized and detail-oriented
Proficient in Excel, specifically in data analysis and manipulation
Ownership mentality and will take accountability for the success and quality of results
Ability to study up on the project objective, understand the technical foundation of the work, and the ability to communicate in non-technical terms
Creative, self-motivated teammate willing to take ownership of tasks assigned and new responsibilities
Understanding of network architecture

Responsibilities

Coordinate scoping and technical review activities for initiated programs and follow process for program approval throughout the intake and overall lifecycle.
Create and track end to end project plan in conjunction with the lead engineer.
Track tasks and milestones across all parties.
Coordinate, manage and drive test organization activities.
Facilitate bug triage, manage bug lists, track issue resolution with the lead engineer.
Coordinate change request generation and tracking.
Make project scheduling decisions in conjunction with the lead engineer or facilitate conversations necessary for decision making.
Report on project's progress as required by product, engineering, and the senior leadership team.
Identify and manage critical path and risk areas and create risk response and mitigation plans.
Report weekly (or as necessary) on any risks/issues.
Escalate issues as required to unblock open issues.
Work with other project managers to track and manage inter-project/domain dependencies.
Communicate updates on major milestones, escalations and status to lead engineer and lead project manager.
Consistent exercise of independent judgment and discretion in matters of significance.
Regular, consistent and punctual attendance.
Must be able to work nights and weekends, variable schedule(s) as necessary.
Other duties and responsibilities as assigned.
Understand our Operating Principles; make them the guidelines for how you do your job.
Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
Win as a team - make big things happen by working together and being open to new ideas.
Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
Drive results and growth.
Support a culture of inclusion in how you work and lead.
Do what's right for each other, our customers, investors and our communities.