Technical Project Management Specialist
About The Position
Truth Initiative is America's largest nonprofit public health organization dedicated to creating a future free from lifelong tobacco addiction, fostering healthier lives and a more resilient nation. Our mission is clear: prevent youth and young adult nicotine addiction and empower quitting for all. The Innovations Center is a cross-functional team that designs, builds, and evaluates leading digital solutions to help people live tobacco-free. Since 2008, Truth Initiative has collaborated with the Mayo Clinic Nicotine Dependence Center to deliver the EX Program nationwide as part of its public health mission. EX Program is a multimodal digital tobacco cessation program designed for tobacco users of all ages across the motivational continuum. It supports users through multiple, integrated modalities which include a website with an online social network, dynamically tailored text messaging fully integrated with the website, email, and rich text- and video-based content delivered through an evolving retrieval-based AI system. A key differentiator for the EX Program is our field-leading, federally-funded research that has played a key role in advancing the science of tobacco cessation for over a decade. Science is in our DNA JOB SUMMARY: Support the Senior Technical Project Manager in delivering software development projects across a range of technology platforms, including SMS, web, and mobile applications. Projects range from small feature enhancements to large-scale product builds and launches. This role also assists with ongoing systems operations outside of dedicated project work. We are an Agile development team committed to continuous improvement and optimization of our internal processes and products.
Requirements
- 3+ years contributing to a website, SMS, or SaaS product in project management, content management, testing, or similar role
- Strong teamwork and communication skills, both verbal and written
- Excellent attention to detail and ability to manage multiple competing priorities
- Bachelor's degree, preferably in computer science, information science, or a related field
Nice To Haves
- Project management experience specifically on web development projects
- PMP, CAPM, or Scrum Master certification
- Software development experience
Responsibilities
- Lead select Agile ceremonies, including daily standups, sprint planning, backlog refinement, story estimation, and sprint retrospectives
- Gather and refine requirements by working closely with Product, other stakeholders, and development team members to capture feature requests in our ticketing system; track and guide them through development, testing, and launch while keeping stakeholders informed
- Uphold the team's commitment to quality by paying close attention to detail and proactively raising concerns
- Over time, manage multiple development efforts simultaneously and track and report on status and scope burnup
- Maintain project documentation
- Support data gathering for analysis and ad hoc inquiries
- Test completed work to verify acceptance criteria are met
- Identify opportunities to increase developer efficiency by learning our systems and processes and taking on tasks that don't require development expertise
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
101-250 employees
