Managers, Technical Project Management

American Express • Phoenix, AZ

6h • Hybrid

About The Position

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
American Express Travel Related Services Company, Inc. seeks Managers, Technical Project Management to drive the development and delivery of technical products and solutions for our customers. Engage with product owners, business stakeholders, and delivery teams to understand business needs and identify solutions. Coordinate with business units to prioritize, plan, and execute development schedules in-line with product development initiatives and regulatory needs. Guide technical teams in the execution of project plans and track team velocity, financials, and other KPIs in relation to project plans and progress reports. Perform reviews of product backlogs and address delivery impediments or product quality issues. Maintain dependency plans between planned sprints across engineering, infrastructure, and third parties. Conduct daily stand-ups and retrospectives at the end of each sprint.

Requirements

• Bachelor’s degree in Computer Science, Engineering, Information Systems, Business Administration, or a related field
• 5 years of progressively responsible experience with technical delivery and IT project management.
• 1 year of experience with project management within the financial services industry
• 1 year of experience with requirements gathering, analysis, design, development, testing, deployment, and maintenance
• 1 year of experience with Agile, Scrum, and Scaled Agile Framework (SAFe) project management, including monitoring project budgets, progress reporting, and ensuring compliance with SDLC protocols
• 1 year of experience with software architecture, design, development, testing, and implementation
• 1 year of experience with financial forecasting, analysis, and executive reporting to senior leadership
• 1 year of experience with delivering industry leading solutions to market
• 1 year of experience with technical solution analysis, design, and execution
• 1 year of experience with implementation and execution of Agile practices for delivering technology solutions
• Technical tools and methodologies, including: COBOL, CICS, ChangeMan, DB2, HTML, IMS DB/DC, J2EE, Java, JavaScript, JCL, Jira, Kanban, Open APIs, Rally, SOA concepts, Splunk, Waterfall, Web Services, and XML.

Responsibilities

• Drive the development and delivery of technical products and solutions for our customers.
• Engage with product owners, business stakeholders, and delivery teams to understand business needs and identify solutions.
• Coordinate with business units to prioritize, plan, and execute development schedules in-line with product development initiatives and regulatory needs.
• Guide technical teams in the execution of project plans and track team velocity, financials, and other KPIs in relation to project plans and progress reports.
• Perform reviews of product backlogs and address delivery impediments or product quality issues.
• Maintain dependency plans between planned sprints across engineering, infrastructure, and third parties.
• Conduct daily stand-ups and retrospectives at the end of each sprint.

Benefits

• Competitive base salaries
• Bonus incentives
• 6%25 Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager