Technical Program Manager (SaaS, New Product Development)

Concord USA • Multiple Cities/States, CA

15h • $40 - $65 • Remote

About The Position

We’re supporting a global technology organization dedicated to helping consumers, educators, and small businesses overcome their most important financial challenges. The team you will join focuses on improving financial literacy for millions of educators and students through innovative, early-stage digital products. As a Technical Program Manager on this mission-driven, fast-paced 0–1 product team, you will play a pivotal role in shaping and delivering new experiences that empower students to build financial confidence and long-term success. You will be the connective tissue between Product, Engineering, Design, and Curriculum teams—establishing strong execution rhythms that enable clarity, speed, and high-quality delivery.

Requirements

• 5+ years of Technical Program Management experience, including 2–3+ years supporting smaller, early-stage (0–1) product teams.
• Self-starter with the ability to track complex technical and program details, manage ambiguity, and coordinate across highly cross-functional teams.
• Excellent leadership and interpersonal skills; demonstrated ability to influence without authority in a matrixed environment and operate effectively at all levels.
• Outstanding communication skills with the ability to: Communicate program goals and progress to executive audiences Translate technical complexity into clear risks and tradeoffs Dive into details with engineering teams when needed
• Exceptional ability to build trusted relationships and leverage them to drive alignment and delivery across organizational boundaries.
• Strong understanding of SaaS technologies and software development life cycles, with demonstrated ability to collaborate deeply with engineering teams on complex technical programs.
• Experience establishing or maturing operating rhythms, execution frameworks, or delivery mechanisms that scale with team and product growth
• Must be authorized to work legally in the US without sponsorship, now or in the future.

Responsibilities

• Drive the Operating Rhythm: Own the end-to-end operational mechanics from sprint planning to quarterly delivery, ensuring seamless handoffs between Product, Design, Curriculum, and Engineering.
• Ensure Predictable Delivery: Build and manage comprehensive program plans for complex initiatives, focusing on accurate estimation and the elimination of "surprises" through proactive risk mitigation.
• Facilitate Cross-Functional Governance: Lead critical forums including Design Reviews, Bug Hunts, and Product Syncs to maintain high standards of accountability and execution rigor.
• Master Stakeholder Transparency: Serve as the primary point of contact for Intuit partners, translating technical progress into clear status narratives that keep stakeholders engaged and informed.
• Champion Data-Driven Improvements: Analyze team performance and "what’s not working" to implement lightweight, scalable process improvements that increase velocity without adding unnecessary overhead.
• Navigate Tradeoffs and Prioritization: Identify and socialize critical path risks and resource conflicts early, facilitating timely decision-making to keep high-visibility deadlines on track.

Benefits

• Health, Dental, and Vision Insurance: Comprehensive coverage to support your overall well-being.
• Employer Contributions to Health Savings Accounts (HSA): For employees enrolled in High Deductible Health Plans, Concord contributes toward your HSA.
• Flexible Spending Accounts (FSA): Options for healthcare and dependent care expenses, plus a Lifestyle Spending Account (LSA) for wellness and personal development.
• Disability Insurance: Short-term (up to 12 weeks) and long-term coverage, fully paid by the employer.
• Life and AD&D Insurance: Employer-provided coverage with options for additional voluntary coverage.
• Employee Assistance Program (EAP): Support for legal, financial, and personal challenges.
• 401(k) Retirement Savings: 1% employer match.
• Career Growth Opportunities: Pathways for advancement and skill development.
• Team Engagement Activities: Regular team-building events and company-sponsored activities to foster collaboration and connection.

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed