Microsoft-posted 1 day ago
Full-time • Mid Level
Redmond, WA
5,001-10,000 employees

We’re looking for a motivated Technical Program Manager to join the Surface Business Execution and Performance Team. The successful candidate will lead various cross-functional projects to remove operational challenges and drive growth in the Surface business. The candidate will work closely with partner teams to identify root cause, identify potential solutions (capabilities, tooling, process or change management), lead the implementation and measure impact. This role requires strategic thinking, strong stakeholder management skills, and the ability to influence through data and storytelling. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

  • Proactively identify business projects requiring enhancements in processes, tools, and / or change management. Drive the strategic approach, establish clear success metrics, and coordinate cross-team efforts to deliver outcomes for complex, cross-functional initiatives.
  • Using business intelligence and strategic thinking to analyze business operations, identify gaps and form strategic partnerships to collectively resolve and implement change.
  • Driving operational excellence by designing robust processes while fostering a culture of continuous improvement. Finding creative solutions across different areas of the business and developing processes and content to optimize performance and influence change.
  • Ability to steer programs in a collaborative environment with competing interests and levels of urgency.
  • Effectively communicate and present ideas to diverse stakeholder groups to secure alignment, while demonstrating adaptability and agility in dynamic, fast-paced environments.
  • Embody our Culture and Values.
  • Bachelor's Degree AND 2+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience
  • 1+ year(s) of experience managing cross-functional and/or cross-team projects
  • Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
  • Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience.
  • Proven ability to manage complex operational challenges, work across teams to find solutions and drive change across organizations.
  • Demonstrated ability to manage ambiguity and deliver results in a fast-paced environment.
  • Ability to create effective relationships, influence, and collaborate internally and externally at all organizational levels.
  • Solid capability in verbal and written communications skills.
  • Demonstrated analytical and critical judgment skills to assess risks, scrutinize details, and solve complex problems combined with business acumen to analyze business operations and financial health
  • Detail-oriented with the ability to verify the accuracy and completeness of information
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