Technical Program Manager

Modernizing Medicine•Boca Raton, FL

57d•Hybrid

About The Position

We are united in our mission to make a positive impact on healthcare. Join Us! South Florida Business Journal, Best Places to Work 2024 Inc. 5000 Fastest-Growing Private Companies in America 2024 2024 Black Book Awards, ranked #1 EHR in 11 Specialties 2024 Spring Digital Health Awards, “Web-based Digital Health” category for EMA Health Records (Gold) 2024 Stevie American Business Award (Silver), New Product and Service: Health Technology Solution (Klara) Who we are: We Are Modernizing Medicine ( WAMM )! We’re a team of bright, passionate, and positive problem-solvers on a mission to place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. Our vision is a world where the software we build increases medical practice success and improves patient outcomes. Founded in 2010 by Daniel Cane and Dr. Michael Sherling , we have grown to over 3400 combined direct and contingent team members serving eleven specialties, and we are just getting started! ModMed's global headquarters is based in Boca Raton, FL, with a growing office in Hyderabad, India, and a robust remote workforce across the US, Chile, and Germany. ModMed is seeking a dynamic and experienced Technical Program Manager / Release Train Engineer (RTE) to lead our Agile Release Train (ART). This pivotal role is responsible for orchestrating our quarterly PI Planning process, facilitating all ART ceremonies, and driving cross-functional alignment between engineering, product, and business stakeholders. The ideal candidate will be a master of value stream management, adept at streamlining dependencies, managing risks, and optimizing the flow of work for both traditional SDLC and iterative AI/ML development lifecycles. Beyond day-to-day program execution, you will partner with senior leadership to shape technical roadmaps, champion continuous improvement, and mentor teams in SAFe best practices. This position uniquely requires practical, hands-on experience using generative AI tools to automate reports, derive data-driven insights, and enhance program predictability. This role is pivotal in orchestrating PI Planning, streamlining dependencies, and ensuring alignment across engineering, product, and business stakeholders.

Responsibilities

Own and facilitate all ART ceremonies, including PI Planning, ART Syncs, Inspect & Adapt workshops, and System Demos.
Lead, coach, and mentor scrum teams, empowering them to deliver on PI objectives with measurable business impact.
Drive cross-team alignment with Product Management, Engineering and Architecture to ensure execution remains tightly coupled with strategy.
Translate Team PI Objectives into Program PI Objectives and ensure high-visibility communication across the organization.
Optimize the flow of value across the ART, proactively identifying and managing risks, dependencies, and impediments to keep delivery on track.
Apply a deep understanding of both the traditional SDLC and the iterative AI/ML development lifecycle to manage technical complexities and guide data science, engineering, and MLOps teams.
Implement and maintain metrics, dashboards, and information radiators to measure ART health, predictability, and throughput.
Facilitate seamless collaboration and communication across distributed, matrixed teams, acting as the primary translator between technical and non-technical stakeholders.
Partner with senior leadership to shape technical roadmaps, inform capacity planning, and assist with resource allocation.
Champion Agile and SAFe practices and drive continuous improvement, guiding the adoption of DevOps, Release on Demand, and Lean UX across the value stream.
Act as a thought leader and mentor, helping to evolve the Program Management and Agile practices within the organization.
AI-Powered Communication: Using GenAI tools to draft status reports, create first drafts of project plans, summarize long documents, and prepare stakeholder presentations.
Data-Driven Insights: Using AI to analyze project data, predict potential risks, or identify bottlenecks in your team's workflow.
Task Automation: Automating your own repetitive tasks so you can focus on high-value strategic work.

Benefits

India Meals & Snacks: Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk, Insurance Coverage: Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees, Allowances: Annual wellness allowance to support your well-being and productivity, Earned, casual, and sick leaves to maintain a healthy work-life balance, Bereavement leave for difficult times and extended medical leave options, Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave, Celebration leave to make your special day even more memorable, and company-paid holidays to recharge and unwind.
United States Comprehensive medical, dental, and vision benefits 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep. Generous Paid Time Off and Paid Parental Leave programs, Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs, Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed, Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning , Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles, Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters.

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