Symbolica AI-posted 12 days ago
Full-time • Mid Level
Onsite • San Francisco, CA
1-10 employees

Symbolica AI is hiring its first Technical Program Manager to lay the foundations of a new Program function. This role begins with a strong internal focus: helping our teams organise, prioritise, and execute the work needed to bring our product to a finalised and commercially ready state. As the product matures, the role will expand to leading end-to-end delivery to customers, defining how we deploy, onboard, and support organisations adopting Symbolica’s technology. This is a rare opportunity to build a function from the ground up: designing processes, ways of working, and delivery frameworks that will scale with the company.

  • Establish core planning, delivery, and deployment practices across engineering and product teams to drive the product toward customer-ready, scalable solutions.
  • Build roadmaps, milestones, and communication rhythms that bring clarity, reduce ambiguity, and enable predictable execution across research and delivery workstreams.
  • Implement and evolve hybrid delivery methodologies that balance experimentation with structured execution, continuously improving ways of working as Symbolica transitions from internal build to external delivery.
  • Partner with leadership to define the end-to-end customer delivery model including onboarding workflows, implementation approaches, success metrics, support processes, and post-deployment support.
  • Work closely with engineering leads to understand architectural considerations, technical dependencies, and system-level risks, defining operational readiness criteria, documentation standards, and release processes.
  • 5+ years as a Technical Program Manager in complex, deeply technical domains (e.g. AI/ML products, payments infrastructure, engineering product orgs, etc.), with the ability to understand complex tech and its implementation.
  • Proven capability to take complex technical projects from concept to product-ready state, building the structures, processes, and delivery rhythms required for high-quality execution.
  • Deep expertise in various sprint methodologies, with an ability to adapt them to high-uncertainty, research-heavy environments and lead all associated ceremonies effectively.
  • Strong communicator able to translate between engineering, product, and leadership perspectives, facilitate technical decision-making, and surface risks clearly.
  • Customer-oriented, collaborative, and proactive, with experience designing enterprise or technical delivery models and a motivation to build a high-performing Program function from the ground up.
  • competitive compensation
  • attractive equity package
  • salary and equity levels aligned to your experience and expertise
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