Technical Program Manager

Certified Collectibles Group-posted 10 days ago
$100,000 - $125,000/Yr
Full-time • Manager
Hybrid • Sarasota, FL
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We’re looking for a Technical Program Manager to join our Technology (IT ) division to drive the strategy and execution of key digital initiatives at our headquarters in Sarasota, FL. WHO WE ARE Certified Collectibles Group is the world’s leading provider of expert, impartial and tech-enabled services that add value and liquidity to collectibles. Its iconic companies include Numismatic Guaranty Company (NGC), Paper Money Guaranty (PMG), Certified Guaranty Company (CGC), and Authenticated Stamp Guaranty (ASG). Since 1987, the Certified Collectibles Group companies have certified over 100 million coins, banknotes, comic books, TCGs, sports cards, video games, home video collectibles, stamps, and more. Today, CCG serves the world of collectibles online and at its offices in the United States, United Kingdom, UAE, Germany and China.

  • Lead the entire lifecycle (design, development, and execution) of a website replatform, including CMS implementation, for a critical vertical, with additional verticals expected to follow the successful implementation.
  • Ensure the new website is user-friendly (both customers and internal CMS users), optimized for mobile devices, leverages SEO/AEO/GEO best practices, effectively showcases services, provides a simple and intuitive ecommerce flow, and integrates easily with internal software.
  • Manage cross-functional technical programs, ensuring alignment with business objectives and seamless integration with existing systems and submissions services.
  • Act as the primary liaison between the company and external web development agencies and other software/platform vendors for this, and other initiatives.
  • Maintain accountability for all project participants and provide guidance or raise escalations as appropriate.
  • Implement and refine program management methodologies, including agile development methodologies, to optimize team workflows and project delivery, and track work using appropriate software (e.g., Jira).
  • Drive continuous process improvement for projects, overseeing quality assurance and efficiency both before and after launch.
  • Oversee risk management activities, identify potential technical impediments, and develop robust mitigation strategies.
  • Manage project budgets, track expenses, and ensure all projects remain within financial expectations.
  • Facilitate clear, effective and timely communication between technical teams, vendors, and non-technical business stakeholders, including through regular updates and maintaining a Steering Committee meeting.
  • Proven experience as a Technical Program Manager or in a similar role, particularly for large-scale Content Management System (CMS) implementations.
  • Demonstrable experience with the full software development lifecycle (SDLC) and website development projects.
  • Preferred experience with global project implementations or familiarity with international privacy regulations (e.g., GDPR, CCPA, PIPL)
  • Proficiency in project management methodologies like agile and hands-on experience using platforms like Jira.
  • Experience with risk management, budget oversight, and driving process improvements.
  • Knowledge and experience using content management platforms (CMS).
  • Knowledge of SEO, AEO and GEO practices.
  • Strong vendor management skills, with the ability to manage external agency relationships and hold vendors accountabl
  • Excellent communication and leadership skills, capable of driving alignment across diverse teams without direct authority.
  • Ability to work in a hybrid capacity (4 days in-office) from our offices in Sarasota, FL.
  • Experience with Contentful CMS is a plus.
  • Bachelor’s degree in Computer Science, Business, Engineering, or related field (desired).
  • PMP certification or similar (e.g., PgMP, CSM, PMI-ACP) is a plus.
  • Salary: $100,000 - $125,000 annually (commensurate with experience)
  • Comprehensive benefits including Medical, Vision, and Dental Insurance
  • PTO & Paid Holidays
  • 401(k) retirement plan
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