Technical Program Manager

Microsoft • Bellevue, WA

14h

About The Position

Team Description: Security represents the most critical priorities for our customers in a world awash in digital threats, regulatory scrutiny, and estate complexity. Microsoft Security aspires to make the world a safer place for all. We want to reshape security and empower every user, customer, and developer with a security cloud that protects them with end to end, simplified solutions. The Microsoft Security organization accelerates Microsoft’s mission and bold ambitions to ensure that our company and industry is securing digital technology platforms, devices, and clouds in our customers’ heterogeneous environments, as well as ensuring the security of our own internal estate. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world.

HM Team Description:
Microsoft Entra sits within Microsoft Security and our identity and security technologies are collectively the beating heart of the day-to-day technology experience for billions of humans globally. Microsoft Entra powers every product and service from Windows to Office, Azure to Xbox. We are a dynamic, inclusive, and diverse team which cares deeply about customers, solves complex problems on an extremely high scale, and we’d love to meet you! Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Requirements

• Bachelor's Degree AND 2+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience.
• 1+ year(s) of experience managing cross-functional and/or cross-team projects.
• Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft background and Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Nice To Haves

• Proven ability to drive complex programs across functions/teams to track against business objectives and key results.
• Excellence in strategic thinking, leadership, communication, and interpersonal skills.
• Leads standardization of processes, tools, and drives continuous improvement to optimize productivity.
• Acts as a technical advisor to educate and evangelize the group of services/features they work on with customers, soliciting feedback and understanding their experiences.
• With minimal guidance, utilizes direction and strategy from leadership to execute plans that shift current priorities to new organizational initiatives and objectives, and influences others to change behavior accordingly.
• Ability to dive deep into data to identify irregularities, miscommunications across teams and other potential problems or blockers to program success.
• Solid analytics and critical thinking accompanied with strong data modeling skills (PowerBI/Excel).
• Possess strong technical acumen and an ability to translate what is really needed into clear requirements.
• You are in the details and you are obsessed about the experience people have interacting with tools and processes.
• Professional experience working in business and operational roles and contributing to a portfolio of programs including the project plan, timelines, milestones, financial management, performance metrics and/or resources needs for the programs.
• Firsth and professional experience through Applied Science, Data Science or Software Engineering roles.
• Prior experience working in the Identity and/or Security technology domains.

Responsibilities

• Entra Core Services seeks a Senior Technical Program Manager to drive complex programs for capacity management in support of our global Microsoft Entra Services. The successful candidate will be chartered with delivering critical outcomes for the business units that span 70+ service engineering teams.
• Capacity management is a central function that partners closely with Microsoft Entra service engineering teams, datacenter Capacity Supply Chain & Provisioning, COGS management, as well as the core services’ buildout and automation teams. Programs you own improve our engineering processes – you will make it better to be an engineer at Microsoft Entra. You will make it more efficient to operate hyperscale infrastructure running on millions of cloud instances globally.
• We are looking for a well-rounded capacity planning program manager with strong partner management skills, supply chain knowledge, and the ability to meet our service engineering objectives while optimizing efficiency to ensure that the right capacity is available in the right place at the right time.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level