Technical Program Manager

2K•Austin, TX

20d•Onsite

About The Position

2K Publishing Tech delivers innovative solutions to our studios and supports all of their technology needs to ensure they can focus on building incredible games. The Delivery Manager/Technical Program Manager will need to apply their experience and skills across a variety of roles including agile project and program management, change management, process documentation and improvement, business requirements definition, tracking schedules, action items, risks and most importantly, forging strong relationships across the business. They need the interpersonal and organizational skills to navigate our complex and fast-paced environment. Perhaps most importantly, they need to have an absolute passion for getting things done.

Requirements

5-8 years of experience
Agile experience as Scrum Master and/or Product Owner
Experience with Jira, Confluence, Google Suite, Flowcharting (Miro, Visio, Lucidchart)
Demonstrated strategic planning, strategic facilitation, and executive presentation
BA/BS, CSM/CSPO
Demonstrated ability to interact, influence and align with all levels of an organization; and drive consensus

Nice To Haves

Domain expertise is a plus: IT (Software development and/or infrastructure), Identity, Video Game Production and/or Supply Chain & Vendor Management
IT Infrastructure Library (ITIL)

Responsibilities

Own the delivery of product in accordance with the Product roadmap and quarterly commitments.
Lead, facilitate, and ensure the Agile process is rigorously followed by the team.
Coach the team on Scrum principles and practices, and help them to have a clear vision and self-management.
Manage team resources to ensure effective participation in agile events as well commitment and progress towards assigned work.
Partner with Product and Engineering leads to track & relay to team any priorities as well as key customer milestones.
Partner with Product and Engineering leads to identify, document, and communicate Quarterly delivery scope and schedule based on team capacity.
Mitigate risks and issues.
Proactively identify, track and drive resolution of blocking issues/impediments and non-engineering action items.
Coordinate cross-project dependency, milestone, & release management activities with other Delivery Managers.
Facilitate triage of incoming customer tickets through ServiceNow.
Manage Sprint Backlog in Jira.
Drive change requests for any committed work during a Quarter.
Establish and drive successful release communications.
Drive Program level performance reporting, visibility and transparency to both internal and external leadership.
Recommend and/or implement moderate process improvements for increased productivity.
Maintain team morale.