Technical Program Manager

ModMed • Boca Raton, FL

6d • Hybrid

About The Position

At ModMed, we’re not just building software—we’re reimagining the healthcare experience. Founded in 2010 by a practicing physician and a successful tech entrepreneur, we took a radically different approach: we hired doctors and taught them how to code. This "for doctors, by doctors" philosophy has allowed us to create an AI-enabled, specialty-specific cloud platform that places patients at the center of care. A Culture of Excellence When you join ModMed, you’re joining an award-winning team recognized for innovation and employee satisfaction. From our global headquarters in Boca Raton Florida, and extensive employee base in Hyderabad India, we are a team of 4,500+ passionate problem-solvers on a mission to increase medical practice success and improve patient outcomes: Consistently ranked as a Top Place to Work 2025 Globee Business Awards: Gold Globee for “Technology Team of the Year” 2025 Black Book Awards: Ranked #1 EHR in 11 Specialties Florida Venture Forum: Venture-Backed Company of the Year We are growing fast, thinking big, and we are just getting started. Ready to modernize medicine with us? Job Description Summary: ModMed is seeking a dynamic and experienced Technical Program Manager / Release Train Engineer (RTE) to lead our Agile Release Train (ART). This pivotal role is responsible for orchestrating our quarterly PI Planning process, facilitating all ART ceremonies, and driving cross-functional alignment between engineering, product, and business stakeholders. The ideal candidate will be a master of value stream management, adept at streamlining dependencies, managing risks, and optimizing the flow of work for both traditional SDLC and iterative AI/ML development lifecycles. Beyond day-to-day program execution, you will partner with senior leadership to shape technical roadmaps, champion continuous improvement, and mentor teams in SAFe best practices. This position uniquely requires practical, hands-on experience using generative AI tools to automate reports, derive data-driven insights, and enhance program predictability. This role is pivotal in orchestrating PI Planning, streamlining dependencies, and ensuring alignment across engineering, product, and business stakeholders.

Responsibilities

• Own and facilitate all ART ceremonies, including PI Planning, ART Syncs, Inspect & Adapt workshops, and System Demos.
• Lead, coach, and mentor scrum teams, empowering them to deliver on PI objectives with measurable business impact.
• Drive cross-team alignment with Product Management, Engineering and Architecture to ensure execution remains tightly coupled with strategy.
• Translate Team PI Objectives into Program PI Objectives and ensure high-visibility communication across the organization.
• Optimize the flow of value across the ART, proactively identifying and managing risks, dependencies, and impediments to keep delivery on track.
• Apply a deep understanding of both the traditional SDLC and the iterative AI/ML development lifecycle to manage technical complexities and guide data science, engineering, and MLOps teams.
• Implement and maintain metrics, dashboards, and information radiators to measure ART health, predictability, and throughput.
• Facilitate seamless collaboration and communication across distributed, matrixed teams, acting as the primary translator between technical and non-technical stakeholders.
• Partner with senior leadership to shape technical roadmaps, inform capacity planning, and assist with resource allocation.
• Champion Agile and SAFe practices and drive continuous improvement, guiding the adoption of DevOps, Release on Demand, and Lean UX across the value stream.
• Act as a thought leader and mentor, helping to evolve the Program Management and Agile practices within the organization.
• AI-Powered Communication: Using GenAI tools to draft status reports, create first drafts of project plans, summarize long documents, and prepare stakeholder presentations.
• Data-Driven Insights: Using AI to analyze project data, predict potential risks, or identify bottlenecks in your team's workflow.
• Task Automation: Automating your own repetitive tasks so you can focus on high-value strategic work.

Benefits

• Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution
• 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep.
• Generous Paid Time Off and Paid Parental Leave programs
• Company paid Life and Disability benefits
• Flexible Spending Account, and Employee Assistance Programs
• Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed
• Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning
• Global presence and in-person collaboration opportunities; dog-friendly HQ (US)
• Hybrid office-based roles and remote availability for some roles
• Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed