Technical Program Manager

Waste Management, Inc. (WM)Houston, TX

About The Position

The Technical Program Manager plays a crucial role at the intersection of business strategy, technology, and product innovation within the organization. This individual will take ownership of two mission-critical platforms: an AI-driven vendor risk solution and an AI-driven integrated contract lifecycle management (CLM) tool. The ideal candidate is passionate about artificial intelligence and its transformative potential for governance, risk, and compliance (GRC) as well as contract operations. They should bring a blend of technical acumen, product sensibility, business understanding, and stakeholder management skills.

Requirements

  • Bachelor’s Degree (accredited) in Computer Science, Information Systems, Engineering, Business Administration, or related field.
  • 7 years of experience as a Product Owner, Product Manager, or similar role with direct accountability for technical product delivery.
  • Hands-on experience with AI or machine learning projects, ideally in risk management or contract management domains.
  • Strong technical acumen including understanding of APIs, data modeling, cloud platforms, and AI/ML frameworks.
  • Proven track record managing products in an Agile/Scrum environment.
  • Excellent communication, negotiation, and stakeholder management skills.
  • Familiarity with regulatory requirements affecting data security and privacy.
  • Ability to balance strategic thinking with tactical execution.
  • Expert communication skills throughout an organization

Nice To Haves

  • Master’s Degree preferred.
  • Experience with vendor risk management and/or contract lifecycle management solutions.
  • Practical exposure to SaaS product development and cloud-based deployments.
  • Knowledge of the ethical considerations and limitations of AI in enterprise environments.
  • Ability to translate complex technical concepts into clear business requirements.
  • Innovative mindset with keen curiosity for industry trends and emerging technologies.
  • Adaptability to thrive in a fast-paced, cross-disciplinary environment.

Responsibilities

  • Product Vision & Strategy:
  • Stakeholder Engagement:
  • Backlog Management:
  • AI Integration & Enablement:
  • Vendor Risk Solution Management:
  • Contract Lifecycle Management Tool Oversight:
  • Compliance, Security & Data Privacy:
  • Continuous Improvement & Innovation:
  • Reporting & Controls Responsibilities:

Benefits

  • Medical
  • Dental
  • Vision
  • Life Insurance
  • Short-Term Disability
  • Stock Purchase Plan
  • Company match on Pension
  • Paid Vacation
  • Holidays
  • Personal Days
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