Technical Program Manager (NPI)

Whoop • Boston, MA

11d • $110,000 - $145,000 • Onsite

About The Position

At WHOOP, we’re on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.

WHOOP is seeking a Technical Program Manager (NPI) to lead manufacturing development for new hardware programs. This role owns manufacturing program execution from early concept through production ramp, working closely with Engineering and Operations teams to ensure factory readiness, issue resolution, and high-quality program delivery.

You’ll work closely with Hardware Engineering, Manufacturing Engineering, Test Engineering, Quality, CapEx, Supply Chain, and Operations teams - both at WHOOP HQ and at production sites - to ensure our products are developed, validated, and launched on time, at scale, and at the right quality.

Requirements

• Bachelor’s degree in Engineering, Supply Chain, or a related technical field.
• 4+ years of experience in program management, manufacturing development, or hardware engineering.
• Proven success leading cross-functional programs through NPI and mass production ramp.
• Experience working directly with overseas manufacturing partners in Asia, especially in consumer electronics or similar high-volume hardware industries.
• Familiarity with manufacturing processes including SMT, assembly, test, and pack-out.
• Ability to navigate ambiguity, align stakeholders, and drive structured problem solving in a fast-paced environment.
• Excellent communication and organizational skills; able to tailor messaging for technical and executive audiences.
• Proficiency with Excel, Gantt tools, Jira, Confluence, GDrive, and PLM systems (e.g. Arena).
• Willingness to travel internationally up to 25% to support supplier builds, validation activities, and operations reviews.

Responsibilities

• Lead manufacturing program execution for new hardware products, from early development through mass production ramp.
• Drive contract manufacturer preparation and readiness for EVT, DVT, PVT, and pre-production builds.
• Own program schedules, build plans, risk trackers, issue lists, and validation milestones across internal and external teams.
• Drive production process development, documentation, optimization, and validation in partnership with cross-functional engineering teams.
• Lead readiness efforts with Test Engineering and Manufacturing Engineering across test deployment, debug planning, equipment setup, and process integration for each build phase.
• Act as the central point of coordination during high-pressure NPI phases, ensuring alignment, timely decision-making, and clear accountability across functions.
• Communicate structured and concise program updates to stakeholders across engineering, operations, and leadership.
• Contribute to the continuous improvement of NPI processes, documentation, and tools to support scalable program execution

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level