Technical Program Manager III

Healthcare Management Administrators•Bellevue, WA

19h•$152,000 - $173,000•Remote

About The Position

HMA is the premier third-party health plan administrator across the PNW and beyond. We relentlessly deliver on our promise to provide medium to large-size employers with customized health plans. We offer various high-quality, affordable healthcare plan options supported with best-in-class customer service. We are proud to say that for three years, HMA has been chosen as a ‘Washington’s Best Workplaces’ by our Staff and PSBJ™. Our vision, ‘Proving What’s Possible in Healthcare™,’ and our values, People First!, Be Extraordinary, Work Courageously, Own It, and Win Together, shape our culture, influence our decisions, and drive our results. This role brings together technical leadership, thoughtful planning, and strong cross‑team collaboration. As a Technical Program Manager, you guide complex initiatives from concept to completion to shaping clear roadmaps, defining meaningful milestones, and ensuring every technical decision supports long‑term scalability and compliance. You work closely with engineers to design systems that truly meet HMA’s needs, while keeping communication flowing smoothly between technical teams, business partners, vendors, and regulatory groups. HMA's Tech Stack Regardless of level, all candidates are expected to have familiarity or expertise with the following: · Care Management: CaseTrakker for utilization management and clinical workflows. · CRM & Engagement: Microsoft Dynamics 365 for member and provider services. · Roadmap & Strategy: Aha! for roadmap, reporting and dashboards. · Delivery Management: Azure DevOps (ADO) for backlog management, pipelines, and reporting.

Requirements

Bachelor’s degree in Computer Science, Software Engineering, or a related technical field; advanced degrees (Master’s or MBA).
5-7+ years of experience in technical program management, with a focus on delivering scalable technology solutions in healthcare or insurance sectors.
Proven expertise in managing health insurance platforms, data pipelines, and claims processing systems.
Proven ability to meet deadlines in a fast-paced, changing environment
Skilled at building relationships and moving projects forward with diverse audiences who have competing priorities
Strong problem-solving and analytical skills
Strong organization skills
Strong leadership skills in keeping projects on schedule

Nice To Haves

Hands-on experience with self-funded insurance models and associated technologies is highly preferred.

Responsibilities

Define and evolve program management standards, guide and assist program managers to meet standards.
Manage the "Program of Programs." Balance resources across conflicting business priorities.
Mentor Level 1 and 2 TPMs, establishing best practices for technical delivery and fostering a culture of engineering excellence.
Define the long-term technical strategy for the internal toolset. Plan and execute system upgrades to keep up-to-date. Coordinate dependencies to ensure system compatibility.
Establish the governance framework for how we use Azure DevOps across the enterprise. Ensure all technical solutions comply with HIPAA and security standards.

Benefits

comprehensive salary
pay transparency
benefits, and time off package with plenty of personal development and growth opportunities
Seventeen (IC) days paid time off (individual contributors)
Eleven paid holidays
Two paid personal and one paid volunteer day
Company-subsidized medical, dental, vision, and prescription insurance
Company-paid disability, life, and AD&D insurances
Voluntary insurances
HSA and FSA pre-tax programs
401(k)-retirement plan with company match
Annual $500 wellness incentive and a $600 wellness reimbursement
Remote work and continuing education reimbursements
Discount program
Parental leave
Up to $1,000 annual charitable giving match