Technical Program Manager – Identity Access Management

Zscaler•San Jose, CA

9d•Hybrid

About The Position

Zscaler is a pioneer and global leader in zero trust security. The world’s largest businesses, critical infrastructure organizations, and government agencies rely on Zscaler to secure users, branches, applications, data & devices, and to accelerate digital transformation initiatives. Distributed across more than 160 data centers globally, the Zscaler Zero Trust Exchange platform combined with advanced AI combats billions of cyber threats and policy violations every day and unlocks productivity gains for modern enterprises by reducing costs and complexity. Here, impact in your role matters more than title and trust is built on results. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership and accountability. We champion an “AI Forward, People First” philosophy to help us accelerate and innovate, empowering our people to embrace their potential. If you’re driven by purpose, thrive on solving complex challenges and want to make a positive difference on a global scale, we invite you to bring your talents to Zscaler to help shape the future of cybersecurity. We are looking for a Technical Program Manager (TPM) based in San Jose, CA (hybrid, 3 days a week), or remotely based in the United States, reporting to the Director, Information Security Compliance within the Security Compliance team. You will develop a robust Identity Security program to secure internal services supporting customer-facing products, focusing on non-human identities, shared accounts, and privileged access. By connecting security standards with practical implementation, you will drive initiatives across Product Security, Compliance, IT, and Engineering to ensure scalable, modern identity solutions.

Requirements

8+ years of expertise in technical program management, IAM/security engineering, or program delivery for security and compliance
Strong grasp of IAM concepts including OAuth2/OIDC, SAML, PKI, secrets management, non-human identities, and privileged access
Familiarity with IGA platforms such as SailPoint, Saviynt, Okta, or Hashicorp Vault and app/service onboarding practices
Proven ability to work closely with engineering teams and experience with lightweight automation or tools
Demonstrated skill in simplifying technical concepts and driving cross-functional programs to develop scalable enablement materials

Nice To Haves

Prior experience as a Product Manager or Development Lead on complex Identity and Access Management (IAM) initiatives
Experience with product-focused companies emphasizing internal resilience, scalability, and security
Background in consulting as an architect with broad exposure to various IAM implementations

Responsibilities

Execute Identity Security initiatives including non-human identity lifecycle, privileged access management, and IGA onboarding by coordinating across Product Security and Engineering teams
Accelerate delivery by collaborating with Product Managers and IT to validate solutions and break down complex projects into continuous delivery cycles
Streamline processes by operationalizing identity security standards into practical workflows, integration patterns, and scalable onboarding efficiency
Enable application and service onboarding into IGA workflows while supporting transitions away from static credentials
Improve documentation and alignment by developing clear project plans, JIRA tickets, and technical guides for stakeholders across the business