Identity & Access Management Program Lead

Teladoc Health • Uniondale, NY

21h • $85,000 - $105,000 • Remote

About The Position

Join the team leading the next evolution of virtual care. At Teladoc Health, you are empowered to bring your true self to work while helping millions of people live their healthiest lives. Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth. Together, we’re transforming how better health happens. Summary of Position The Identity & Access Management (IAM) Program Lead is responsible for supporting the coordination, execution, and continuous improvement of the organization’s enterprise IAM program. This role oversees the design, governance, and enforcement of policies and technologies that secure identities and access across all systems, applications, and cloud environments. The IAM Program Lead protects sensitive information and critical assets by managing the full identity lifecycle and enforcing secure, least privileged access.

Requirements

• Bachelor's degree in information systems, Computer Science, Business, or equivalent experience.
• 5+ years of experience in the Identity Security or IAM domain.
• Hands‑on experience across IAM and PAM platforms, including Privileged Access Management tools and Identity Governance & Administration solutions such as SailPoint.
• Strong understanding of Active Directory / Entra ID, MFA processes, SSO, identity federation, and IAM authentication protocols (SAML, OAuth2, OIDC, Kerberos).
• Experience designing and implementing role-based access control (RBAC), attribute-based access control (ABAC), and enterprise access provisioning strategies.
• Experience implementing IAM and PAM capabilities across cloud environments such as Azure, AWS, and/or GCP, with familiarity in Zero Trust principles including Identity, Device Posture, application access & continuous verification.
• Knowledge of modern IAM trends and security practices.
• Experience with DevSecOps aligned automation, access provisioning, policy enforcement, and compliance reporting.

Nice To Haves

• Strong strategic thinking and ability to bring best practices, insights, and innovations to technical and business discussions.
• Excellent presentation, communication, negotiation, and collaboration skills.
• Proven ability to translate complex technical concepts into clear business terms for stakeholders at all levels.
• Familiarity with programming/scripting languages such as Java or Python for automation and integration.
• Experience in a highly regulated environment preferred.

Responsibilities

• Execute on a comprehensive enterprise IAM program and multi‑year roadmap aligned to organizational goals.
• Develop, implement, and maintain IAM policies and procedures that meet legal, regulatory, and industry best practice requirements.
• Identify, assess, and mitigate risks related to identity lifecycle management, authentication, authorization, and privileged access.
• Continuously improve IAM processes to address evolving security threats.
• Collaborate with cybersecurity, engineering, and legal teams to investigate and remediate incidents.
• Support the design, deployment, and enforcement of IAM technologies—including identity governance, authentication services, SSO/MFA, directories, and privileged access tools.
• Ensure adherence to security frameworks and standards such as NIST, ISO 27001, Zero Trust principles, and regulatory requirements.
• Regularly evaluate and enhance IAM capabilities across identity lifecycle, governance, authentication, authorization, and privileged access domains.
• Partner with stakeholders across business, IT, cloud, and security teams to promote IAM best practices and optimize user experience.
• Maintain awareness of emerging IAM technologies, threats, and trends to sustain a modern, resilient IAM program.

Benefits

• In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2026.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level