Technical Program Manager - Ground Infra Services, Amazon Leo

Amazon • Bellevue, WA

1d

About The Position

Project Kuiper is Amazon’s low Earth orbit satellite broadband network, with a mission to deliver fast, reliable internet to customers and communities globally. The Ground Infra Service team defines and manages the global delivery of Leo ground infrastructure. This involves facilitating collaboration and communication across various owners to build ground capacity through Ground Gateway Terminals (GGT) and the necessary infrastructure when needed. For service launch and planned expansions, this translates to over 450 sites across more than 60 countries by 2030. The team works backward from required delivery dates to develop unique project plans, collaborating with a dozen organizations including Legal, Regulations, BizOps, Finance, Network engineering, Ground systems, Entities, Global trade, Operations, Supply chain, Government services, IT and Digital services, Licensing, and Security. Beyond delivery, the team is responsible for the financial health of these sites, ensuring budget adherence and supporting country-level P&L profitability. This role specifically handles high-priority, ambiguous initiatives that do not neatly fit into existing team ownership, requiring the individual to define problems, drive cross-functional alignment, and execute with limited structure.

Requirements

• 5+ years of technical product or program management experience
• Demonstrated experience owning and delivering large-scale, ambiguous programs with significant business impact
• Proven ability to influence senior leadership and drive alignment across diverse stakeholder groups without direct authority
• Experience defining strategy and building mechanisms in undefined or evolving problem spaces
• Strong analytical and communication skills, with the ability to translate complex data into actionable insights and executive-level narratives

Nice To Haves

• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
• Experience delivering global infrastructure, network, or capital-intensive programs
• Background working closely with engineering teams on complex systems (software and/or hardware)
• Experience building and scaling programs involving external vendors and cross-regional stakeholders
• Strong financial acumen, including experience managing budgets and driving cost efficiency initiatives
• Advanced degree in Engineering, Systems Design, or a related technical field

Responsibilities

• Lead infrastructure strategy and delivery for a geographic region
• Own and define ambiguous problem spaces related to global ground infrastructure delivery, establishing clarity where none exists today
• Develop and drive multi-year strategy and roadmap for next-generation ground infrastructure deployment globally
• Independently lead large-scale, cross-functional initiatives related to new ground infrastructure types, influencing stakeholders across Legal, Regulatory, Finance, Engineering, Operations, and external partners
• Design and implement scalable mechanisms and tooling to optimize infrastructure delivery, including capacity planning, financial modeling, latency considerations, and predictive analytics
• Identify systemic inefficiencies and lead organization-wide improvements that reduce cost, accelerate timelines, and improve decision quality across regions
• Work cross functionality with business teams, finance, operations, and software/network teams
• Strategize with regional teams on gateways delivery
• Break up roadblocks for your teammates
• Track finances and improve cost efficiency yoy
• Continuously identify tactical and strategic improvement opportunities in our space and drive them to resolution to scale effectively
• Communicate the progress and challenges within the working team and during VP level MBRs
• Thrive in ambiguity by seeing around corners and pointing out blind spots.
• Travel to regions as needed, up to 25% of the time

Benefits

• Sign-on payments
• Restricted stock units (RSUs)
• Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• Paid time off
• Parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed