Technical Program Manager for POS Platform Enablement

KFC•Plano, TX

3h•$122,000 - $142,000

About The Position

What You’ll Do Lead end-to-end delivery of large-scale Byte POS deployments , from planning through go-live and stabilization Coordinate across Technology, Restaurant Operations, Finance, Security, Legal, Franchise teams , and external partners Drive integrated program plans covering software, hardware, integrations, network readiness, training, and cutover Identify risks early, manage dependencies, and keep complex programs moving forward Adapt deployment approaches to meet regional and market-specific needs while maintaining consistency and quality Communicate program progress, risks, and decisions to senior stakeholders Capture learnings from deployments and improve repeatable rollout playbooks Responsibilities Program Ownership & Delivery Own end-to-end execution of large-scale Byte POS deployments , from readiness through stabilization Build and maintain integrated program plans covering technology, operations, vendor execution, training, and cutover Actively manage dependencies, risks, and trade-offs across parallel workstreams Establish clear success metrics and ensure delivery against committed milestones Cross-Functional Leadership Lead and align cross-functional teams across Technology, Restaurant Ops, Finance, Security, Legal, and Franchise organizations Drive accountability with external vendors and system integrators through clear plans and performance tracking Adapt deployment execution to regional market requirements while maintaining global standards Technical Execution & Operational Readiness Ensure technical readiness across POS software, integrations, hardware, networking, and support models Translate technical constraints into clear execution plans for non-technical stakeholders Validate go-live criteria and oversee cutover and stabilization activities Drive post-launch reviews and operational improvements Stakeholder Communication & Influence Provide concise, accurate program updates to senior leaders Escalate risks early with clear mitigation options Influence outcomes through data, clarity, and execution credibility

Requirements

8+ years of experience in Technical Program Management or related roles
Experience with POS, restaurant, or retail systems
Proven ownership of large, complex technology deployments in enterprise environments
Strong technical fluency across software systems, integrations, and infrastructure
Experience managing global or multi-region programs
Demonstrated success influencing senior stakeholders without direct authority
Experience working with franchise partners

Responsibilities

Own end-to-end execution of large-scale Byte POS deployments , from readiness through stabilization
Build and maintain integrated program plans covering technology, operations, vendor execution, training, and cutover
Actively manage dependencies, risks, and trade-offs across parallel workstreams
Establish clear success metrics and ensure delivery against committed milestones
Lead and align cross-functional teams across Technology, Restaurant Ops, Finance, Security, Legal, and Franchise organizations
Drive accountability with external vendors and system integrators through clear plans and performance tracking
Adapt deployment execution to regional market requirements while maintaining global standards
Ensure technical readiness across POS software, integrations, hardware, networking, and support models
Translate technical constraints into clear execution plans for non-technical stakeholders
Validate go-live criteria and oversee cutover and stabilization activities
Drive post-launch reviews and operational improvements
Provide concise, accurate program updates to senior leaders
Escalate risks early with clear mitigation options
Influence outcomes through data, clarity, and execution credibility