Technical Program Manager - Executive Director

Morgan Stanley•New York, NY

22h•$195,000 - $275,000

About The Position

Enterprise Technology & Services (ETS) delivers shared technology services for the Firm supporting all business applications and end users. ETS provides capabilities for all stages of the Firm’s software development lifecycle, enabling productive coding, functional and integration testing, application releases, and ongoing monitoring and support for over 3,000 production applications. The ETS Portfolio Governance & Delivery (“PGD”) team oversees the strategic alignment, execution, and governance of key initiatives, ensuring they deliver value, meet organizational goals, and adhere to compliance and risk standards, while also managing and facilitating cross-functional alignment and dependency management. We are looking for a seasoned Senior Program Manager (Executive Director) with deep experience in infrastructure technology, cross-functional integration, and program governance. This leader will drive large, complex transformational initiatives—ranging from infrastructure modernization to post-merger integration programs—while building strong partnerships across Engineering, Operations, Security, and business functions. As Senior Program Manager, you will own strategic infrastructure and integration change programs from concept through delivery. You’ll work together with Engineering teams, product owners, business leaders, and external partners to deliver initiatives that strengthen our infrastructure backbone, accelerate business synergies and organization efficiency, and ensure seamless integration of technology and processes during mergers or acquisitions. This role will be part of the larger program management team which operates across Enterprise Technology& Services (ETS) division and will be responsible to lead workstream(s) and provide project management support for various deliverables. The Program Manager is responsible for multiple portfolios and all project phases and acts as a single point of contact for a wide range of stakeholders (technical, client and management).

Requirements

Experience: 15+ years in program or portfolio management with strong exposure to infrastructure programs and merger and technology integration initiatives.
Demonstrated ability to collaborate effectively with Engineering and cross-functional stakeholders to deliver large-scale programs.
Good understanding and ability to work across disparate technological environments including End user technology, Server/Storage (Compute) platforms, Networking (Voice and Data), Cloud, Datacenter and applications technologies
Strong hands-on knowledge in one or more Technology areas above
Skilled in governance, risk management, and vendor oversight.
Excellent communication and stakeholder management—able to align technical and business teams.
Proficiency in program management methodologies (Agile, Waterfall, hybrid) and tools (JIRA, MS Project, dashboards).
Certifications: PMP, PgMP, Prince2, or equivalent.
Ability to indirectly manage virtual team members from a diverse cultural background and locations
Highly organized and strong problem-solving skills
Attention to detail
Ability to multi-task, effectively prioritize and manage.
Ability to multi-task and manage several projects concurrently
Good MS Office (PowerPoint, Word, Visio, Excel, MS project) skills
Proactive, positive, strong sense of ownership and accountability
A sound background for the adherence to business processes and procedures
Must have the ability to be flexible, work independently be self-motivated and a team player
Excellent written / reporting skills

Nice To Haves

Cloud certifications and M&A integration experience are strong assets.
Experience in regulated industries (finance, healthcare, telecom, etc.).
Prior involvement in cultural/organizational change programs tied to integrations.
Familiarity with ITIL, COBIT, or other IT service/operations frameworks.

Responsibilities

Lead end-to-end delivery of infrastructure programs which include multiple workstreams (cloud migrations, data center modernization, network upgrades, disaster recovery, etc.).
Manage technology and process integration programs in merger and acquisition contexts, ensuring smooth consolidation of systems, platforms, and teams.
Partner closely with Engineering, Architecture, Security, and Operations teams to align priorities, and drive delivery.
Collaborate with Finance, Legal, HR, and other stakeholder groups to address cross-functional impacts of infrastructure and integration programs.
Define detailed delivery plan, program scope, goals, deliverables, timelines, budget, and success criteria.
Establish program governance, including steering committees, stakeholder reporting, risk and depency management and decision-making frameworks.
Responsible for senior stakeholder engagement, exec level communications and escalation
Manage local, regional and global projects, virtual teams and matrix managed teams
Ensure adherence to project lifecycle quality and policy standards
Oversee vendor relationships, including RFPs, contracts, and performance management.
Drive cost optimization, scalability, compliance, and security improvements.
Support change management: communication, adoption, and training for integrated systems and teams.

Benefits

We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years.
Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries.
At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered.
Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences.
We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry.
There’s also ample opportunity to move about the business for those who show passion and grit in their work.

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