Technical Program Manager, Enterprise Readiness

Anthropic•San Francisco, NY

8d•Hybrid

About The Position

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role As a Technical Program Manager for Enterprise Readiness, you will define and execute the cross-functional programs that systematically eliminate enterprise adoption barriers and accelerate adoption for Anthropic’s largest customers. You will lead strategic initiatives spanning product readiness, operational maturity, security and compliance, and GTM enablement that are essential to Anthropic’s ability to win and retain enterprise business at scale. This is a very senior TPM role requiring executive presence, strategic vision, and the ability to drive transformational programs across Product, Engineering, Security, Legal, Finance, and Go-to-Market teams. You will be responsible for building the programmatic foundations of Anthropic’s enterprise operating model—driving accountability across a comprehensive Enterprise Readiness scorecard, coordinating steering committee cadences, and ensuring that DRIs across the company are executing against shared enterprise goals. This role demands someone who can navigate ambiguity across multiple organizations, drive alignment among senior leaders with competing priorities, and translate complex enterprise requirements into actionable programs with clear milestones.

Requirements

Have 10+ years of experience in technical program management, with a track record of successfully delivering complex, cross-functional programs that span multiple organizations
Have experience driving enterprise readiness, go-to-market operations, or platform/infrastructure programs at a high-growth company
Possess deep understanding of enterprise requirements including security frameworks (SOC 2, ISO 27001, FedRAMP), compliance certifications (HIPAA, GDPR), and platform capabilities (SSO, SCIM, CMEK, data residency)
Excel at translating between technical teams, product leadership, and GTM stakeholders, making complex tradeoffs understandable across audiences
Have experience managing programs that require organizational change and "working through others" rather than direct authority
Can thrive in ambiguous situations, bringing structure to complex challenges with competing priorities and limited resources
Have strong organizational skills and can manage multiple parallel workstreams effectively across distributed teams
Have a data-driven approach to program management, using metrics and scorecards to measure progress and drive accountability
Are comfortable operating at a fast pace where priorities shift based on customer feedback and competitive dynamics
Have excellent written and verbal communication skills, with the ability to influence without authority and drive alignment among senior leaders
Are passionate about Anthropic's mission and interested in the challenges of bringing frontier AI capabilities to enterprise customers safely

Responsibilities

Own the Enterprise Readiness program end-to-end — Define and drive the strategy, roadmap, and execution of cross-functional initiatives that close enterprise product, operational, and GTM gaps.
Maintain and evolve the Enterprise Readiness scorecard across all dimensions (Security & Compliance, Platform Reliability, Admin Controls, Data Governance, Support Operations, Billing, and more)
Translate top customer asks into executable programs — Partner with GTM to prioritize the highest-impact customer requests and map them to product roadmaps with clear delivery timelines
Drive competitive parity analysis and roadmap prioritization — Work backwards from competitor capabilities to identify gaps, build roadmaps, and ensure leadership has visibility into where we stand vs. the market
Coordinate complex multi-team initiatives — Manage programs that span Product, Engineering, Security, Legal, Finance, and GTM, requiring careful sequencing, dependency management, and organizational change
Drive deal cycle efficiency — Partner with GTM to audit and streamline processes that slow enterprise deal velocity—from vendor onboarding questionnaires to contract redlines
Stand up Enterprise Support capabilities — Coordinate the launch of premium support tiers with 24/7 coverage, contracted SLAs, and new support channels
Lead stakeholder communication and executive reporting — Prepare regular status updates, communicate program health to leadership, and escalate blockers that require executive decision-making
Build program structure for emerging enterprise requirements — Create program charters, establish roles and timelines, develop communication strategies, and define success metrics for nascent initiatives identified through customer feedback or competitive analysis