Technical Program Manager, Amazon Creators Program

Amazon • Seattle, WA

2d

About The Position

The Creators organization at Amazon is looking for an experienced Technical
Program Manager to lead cross functional programs, and help us re-imagine social
shopping! We own the Associates and Influencer programs across Amazon and our
mission is to become the Earth’s most desired destination for commerce creators
across the world, and their content. We ensure a cohesive experience for all
creators, expand their opportunities to earn through innovation, and launch
experiences that reinforce their feeling of achievement.

As a TPM, you will lead an programs that launches new customer facing technology
products. We are looking for a highly motivated, top notch leader with both
business and technical acumen. You will have the opportunity to build, scale and
shape the direction of this business. This role requires deep technical
expertise, excellent leadership skills, and strong business judgment. You will
be responsible for programs that can be launched globally, delivering an
exceptional customer experience, provide thought leadership in a fast-paced
development environment, and partner with product management and senior leaders
to ensure the success of your program, while solving broad industry challenges.

If you enjoy dealing with high ambiguity, complexity and broad scope that will
be at the epicenter of Amazon's social shopping efforts, come join us!

In this role you will work closely with stakeholders, software engineers ,
product teams, business and marketing partners to deliver our most complex, high
quality, scalable products deployed around the world.

Requirements

• 7+ years of working directly with engineering teams experience
• 5+ years of technical product or program management experience
• 3+ years of software development experience
• 5+ years of technical program management working directly with software engineering teams experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules
• Bachelor's degree

Nice To Haves

• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
• Usage of generative AI tools to enhance workflow efficiency, with a willingness to learn effective prompting and evaluation practices.
• Ability to recognize opportunities where generative AI could enhance products, workflows, or customer experiences.

Responsibilities

• Coordinate Cross-Functional Initiatives: Lead complex technical projects by aligning software engineers, designers, and product stakeholders
• Feature Development: Define, track, and shepherd new service features from conception through implementation
• Stakeholder Communication: Facilitate clear, effective communication across internal and external teams
• Technical Strategy: Develop comprehensive program plans that balance technical feasibility with customer needs
• Optimization Management: Identify and implement critical service improvements

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level