About The Position

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Within Data Center Engineering, the Mechanical Products & Services (MPS) team is driving rapid innovation in Mechanical Cooling and Controls systems used by Amazon Web Services (AWS). Our designs are fundamentally changing the Data Center, providing operational and financial benefits that are critical to the success of the AWS business, and its millions of customers. Our engineers solve challenging technology problems and take big bets on new concepts enabling AWS services to continue to revolutionize the industry. This role provides the opportunity to engage with and lead the Technical Program Management aspect for these advanced cloud infrastructure solutions and the exceptional people that develop them. Our TPMs work closely with key partners to innovate, create, manage, and deliver holistic programs, and ensure products are fully production ready at launch. “Production ready at launch” addresses requirements for a product to be viable for global deployment: approved financials, technical specifications and designs, supplier sourcing and qualification, testing, operations training, and similar requirements. We build and execute the plan that addresses requirements in these areas, resulting in a product or solution that is production ready for global deployment. Within AWS Data Center Engineering, the Mechanical Products & Services team provides engineering expertise and design support for mechanical equipment in data centers globally. This includes support for new products and design features that address the mechanical cooling systems included in data center deployments. We own and support mechanical products throughout their lifecycle. Our scope also includes emergent global scale remediation strategic efforts that impact Data Center capacity or availability and introducing and driving business improvement initiatives increasing visibility and enabling data driven decision making.

Requirements

  • Bachelor's degree in engineering, computer science or equivalent
  • 3+ years of technical product or program management experience
  • 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
  • Experience managing programs across cross functional teams, building processes and coordinating release schedules

Nice To Haves

  • 3+ years of working directly with engineering teams experience
  • 5+ years of technical product or program management experience
  • 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
  • 3+ years experience in Mechanical Systems and Controls, Power Electronics, Hardware and/or Datacenter Architecture

Responsibilities

  • Influence, manage, and help execute the MPS Program/Product roadmaps
  • Create mechanisms to track global project and program executions (scope/schedule/budgets)
  • Partner with customers to define business requirements, functional requirements, and define success criteria
  • Drive continuous improvements in system operations and through tool building/automation
  • Communicate progress on key programs and drive toward business goals
  • Coordinate and organize cross-functional engineering teams inclusive of Mechanical Cooling and Controls, hardware, software systems, and other engineering disciplines
  • Develop program and team mechanisms and tools as required
  • Provide program management support and leadership in the application of new technologies and/or retro-fit type work to enable large scale mechanical products/solutions in a continuous effort to deliver a world-class customer experience
  • Drive teams inside and outside the organization to deliver complex cross-functional programs with high impact to the organization.

Benefits

  • health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
  • 401(k) matching
  • paid time off
  • parental leave
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