Technical Productions Professional

Samsung Electronics • Taylor, TX

1d • Onsite

About The Position

About Samsung Austin Semiconductor Samsung is a world leader in advanced semiconductor technology, founded on the belief that the pursuit of excellence creates a better world. At SAS, we are Innovating Today to Power the Devices of Tomorrow. Come innovate with us! Position Summary The Technical Production Professional is responsible for working with departments to ensure on-line training resources are available to all internal technical customers. They must: utilize excellent attention to detail to review, process and reconcile system status of submitted publication requests; publish deliverables in learning management system; utilize good customer service and troubleshooting skills to assist internal customers with questions or issues regarding their training needs; assist with reporting of site wide technical training programs; and attend to Samsung U scheduling and roster processing tickets. .

Requirements

• High School diploma required; some college preferred.
• Proficiency with Microsoft Office Suite; Word, Excel, PowerPoint, Confluence, OBS, Adobe Creative Cloud.
• Exceptional communication, writing, editing, and formatting skills.

Responsibilities

• Partnering with internal customers to ensure scope validation of equipment/process technical training needs
• Developing/creating on-line training resources and uploading to learning management system
• Relaying any issues relating to departmental processes, procedures, or policies to supervisor in a timely manner
• Creating and maintaining training material pertaining to the use of Technical Production related systems and processes
• Conducting Technical Production Associate Training
• Supporting site video/film requests
• Monitoring Technical Training indices and generating reports

Benefits

• Medical, dental, and vision insurance
• Life insurance and 401(k) matching with immediate vesting
• Onsite café(s) and workout facilities
• Paid maternity and paternity leave
• Paid time off (PTO) + 2 personal holidays and 10 regular holidays
• Wellness incentives and MORE
• Eligible full-time employees (salaried or hourly) may also receive MBO bonuses based on company, division, and individual performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED