Technical Production Manager for the Denver Performing Arts Complex - Denver Arts and Venues

City and County of Denver • Denver, CO

4d • $86,634 - $142,947

About The Position

Technical Production Manager is the management position responsible for venue show production and technical support for the Arts Complex. The position reports to the Assistant Venue Director of the Denver Performing Arts Complex for the City and County of Denver. As the Technical Production Manager, you will: Work closely with our production contract partners on back of house operations, training programs, standard operation procedures and mentorship. Demonstrate a strong understanding of technical and production elements for performances, rehearsals, and outdoor events. Collaborate with resident companies, visiting productions, rental clients, and community partners on production related items as required. Possess experience working with union labor (IATSE), freelance technicians, and in-house technical staff. Collaborate with the sales team to create accurate pre-show estimates for production-related expenses. Provide technical guidance during pre-event planning, walkthroughs, and site visits for all AC Creates programs and venue produced events at the Arts Complex. Provide audiovisual and technical support for events held in our non-theatre event spaces. Deliver superior customer service and cultivate positive, solutions-oriented relationships with a diverse range of stakeholders. Develop and maintain policies and procedures related to back-of-house event operations. Provide leadership and mentorship to back-of-house staff, modeling a service-forward, detail-oriented, and inclusive approach to venue management while ensuring operational consistency and alignment with Denver Arts & Venues’ values. Enforce and promote safety protocols in accordance with OSHA standards, local regulations, and Denver Arts & Venues policies. Maintain current knowledge of fire codes, safety procedures, and accessibility standards. Oversee the annual maintenance, repair, and safe operation of production equipment and venue-specific technical systems. Resolve escalated client complaints related to back-of-house operations. Support operational and finance staff during event settlement phases as needed. Review and approve contractor timesheets, invoices, and deliverables. Provide recommendations for capital expenditures. Participate in professional training and stay current on emerging technologies and trends in live production and venue management. Lead, mentor, and evaluate Entertainment Production Coordinator in high-performance, value-driven environment that fosters collaboration, accountability, and inclusion. Evaluate equipment needs and assist with long-term planning for capital improvements, upgrades, and replacements. Serve as a production expert on capital projects related to show operations and technical requirements. Manage equipment inventories, ensuring all items are properly stored, logged, and maintained. May be asked to participate in our manager-on-duty program. Perform other duties as assigned.

Requirements

• Bachelor’s degree in Technical Theater, Production Management, or a related field, or equivalent professional experience.
• Minimum of 5 years’ experience in technical production within a performing arts center, touring production, or similar multi-venue environment.
• Demonstrated knowledge of theatrical systems including audio, lighting, rigging, projection, and stage management.
• Experience working with union crews and labor agreements (IATSE experience strongly preferred).
• Excellent organizational, communication, and problem-solving skills.
• Proficiency in production scheduling software, CAD tools, Microsoft Office Suite, and venue booking systems.
• Ability to work flexible hours including nights, weekends, and holidays as required by event schedules.
• MINIMUM QUALIFICATIONS: Education requirement: Bachelor's Degree in a related field based on a specific position(s).
• Experience Requirement: Five (5) years’ experience performing full performance professional level duties within a specialized, functional area. (This does not include clerical experience.)
• Education/Experience Equivalency: One (1) year of the appropriate type and level of experience may be substituted for each required year of post-high school education.
• Additional appropriate education may be substituted for the minimum experience requirements.

Responsibilities

• Work closely with our production contract partners on back of house operations, training programs, standard operation procedures and mentorship.
• Demonstrate a strong understanding of technical and production elements for performances, rehearsals, and outdoor events.
• Collaborate with resident companies, visiting productions, rental clients, and community partners on production related items as required.
• Possess experience working with union labor (IATSE), freelance technicians, and in-house technical staff.
• Collaborate with the sales team to create accurate pre-show estimates for production-related expenses.
• Provide technical guidance during pre-event planning, walkthroughs, and site visits for all AC Creates programs and venue produced events at the Arts Complex.
• Provide audiovisual and technical support for events held in our non-theatre event spaces.
• Deliver superior customer service and cultivate positive, solutions-oriented relationships with a diverse range of stakeholders.
• Develop and maintain policies and procedures related to back-of-house event operations.
• Provide leadership and mentorship to back-of-house staff, modeling a service-forward, detail-oriented, and inclusive approach to venue management while ensuring operational consistency and alignment with Denver Arts & Venues’ values.
• Enforce and promote safety protocols in accordance with OSHA standards, local regulations, and Denver Arts & Venues policies.
• Maintain current knowledge of fire codes, safety procedures, and accessibility standards.
• Oversee the annual maintenance, repair, and safe operation of production equipment and venue-specific technical systems.
• Resolve escalated client complaints related to back-of-house operations.
• Support operational and finance staff during event settlement phases as needed.
• Review and approve contractor timesheets, invoices, and deliverables.
• Provide recommendations for capital expenditures.
• Participate in professional training and stay current on emerging technologies and trends in live production and venue management.
• Lead, mentor, and evaluate Entertainment Production Coordinator in high-performance, value-driven environment that fosters collaboration, accountability, and inclusion.
• Evaluate equipment needs and assist with long-term planning for capital improvements, upgrades, and replacements.
• Serve as a production expert on capital projects related to show operations and technical requirements.
• Manage equipment inventories, ensuring all items are properly stored, logged, and maintained.
• May be asked to participate in our manager-on-duty program.
• Perform other duties as assigned.

Benefits

• A guaranteed life-long monthly pension, once vested after 5 years of service
• 457B Retirement Plan
• 140 hours of PTO earned within first year + 11 paid holidays, 1 personal holiday and 1 volunteer day per year
• Competitive medical, dental and vision plans effective within 1 month of start date

What This Job Offers

• Job Type: Full-time
• Career Level: Manager