Technical Product Support Specialist

Algas-Sdi • Kent, WA

52d

About The Position

At Algas-SDI, a leader in off-grid and back-up clean energy systems, we re expanding and looking for a Technical Service Representative to join our growing service team. If you re a hands-on problem solver with a passion for technology, customer service, and continuous improvement - we want to hear from you.

Requirements

• 2+ years of experience in field service, maintenance, or technical support (mechanical, electrical, HVAC, or similar).
• Strong troubleshooting skills and technical curiosity.
• Organized, dependable, and willing to roll up your sleeves to get the job done.
• Excellent communication and customer service skills.

Responsibilities

• Troubleshoot real-world issues and provide solutions to customers onsite, over the phone, and at their facilities.
• Collaborate with internal teams to deliver top-tier service and identify opportunities for upgrades or improved service options.
• Test new support ideas, share what works, and help drive service innovation.

Benefits

• Competitive pay and comprehensive benefits package.
• 90+ years of industry stability and continuous growth.
• Opportunities for professional development and advancement.
• Supportive, collaborative, and team-oriented environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 51-100 employees