Technical Product Manager - eCommerce

Safe-Guard Products International LLC•Atlanta, GA

5d•Hybrid

About The Position

Drive the evolution of our external-facing API products by leading definition, execution, and integration efforts that support large online retail and enterprise partnerships. As a Technical Product Manager, you will operate at the intersection of product, engineering, infrastructure/security [GZ1] and partner enablement, owning the delivery of API capabilities that power critical external integrations. You will work closely with Key Partner Executives, serving as their primary technical and product counterpart, while collaborating with engineering and QA teams to ensure APIs are reliable, scalable, and aligned with business objectives. This role requires strong technical fluency, disciplined execution, and the ability to translate complex technical concepts into clear, actionable guidance for internal stakeholders and partner-facing teams.

Requirements

Bachelor’s degree or equivalent experience
5+ years of experience in Technical Product Management, Product Ownership, or a related role; preferably in automotive F&I or Lending space[GZ2]
Experience owning and delivering external-facing APIs or integration-based products
Experience supporting enterprise or large online retail partnerships and thier e-commerce platforms[GZ3]
Strong understanding of API concepts, including RESTful services and integration patterns
Experience driving roadmap definition, feature delivery, and product tradeoff decisions
Experience working in Agile/Scrum environments

Nice To Haves

Experience working closely with partner-facing or account management teams
Familiarity with tools such as Postman, Swagger/OpenAPI, Jira, and Confluence, Asana[GZ4]
Exposure to security, authentication, and compliance considerations for external APIs
Experience in project management, business analysis, or process improvement
Comfort operating in complex, cross‑functional organizations

Responsibilities

Own the end-to-end product lifecycle for external-facing APIs and integration capabilities
Define product scope, requirements, and priorities aligned with business needs and partner commitments
Manage and maintain the product roadmap and backlog, balancing new capabilities, enhancements, and technical improvements
Serve as the product owner for API definitions, interfaces, and integration standards
Partner with engineering teams to design, deliver, and evolve scalable and secure APIs
Ensure API changes are intentional, documented, and communicated through established partner channels
Manage API versioning, enhancements, and deprecation strategies
Act as the primary product and technical point of contact for Key Partner Executives
Support Key Partner Executives by clarifying technical capabilities, constraints, and timelines for external partners
Assist with partner onboarding, integration planning, and issue resolution in coordination with partner-facing teams
Work closely with engineering and QA teams throughout development, testing, and release cycles
Define acceptance criteria and support UAT and integration testing
Identify risks, dependencies, and tradeoffs, and proactively drive alignment and resolution
Communicate product direction, progress, risks, and tradeoffs clearly to internal stakeholders
Translate complex technical details into clear narratives that support partner-facing discussions
Contribute to continuous improvement of API product delivery and integration processes