Technical Product Manager Sr

Mercury Insurance Services, LLC

4d•$105,245 - $199,452

About The Position

Join an amazing team that is consistently recognized for our achievements and culture, including our most recent Forbes award of being one of America's Best Midsize Employers for 2025! This Senior TPM will have a critical role in creating out Native AI Insurance Suite. They will help define how we capture decisions, how we capture cycle times for process steps, and how we share the contextual data that captures "why" decisions were made, for storage and future AI/ML use cases. The resource will also help define the insurance platform ontology by gathering requirements for the ontology from business, TPM, data science, enterprise architecture, and market research to come up with a single ontology and entity model. Position Summary: This role's main responsibility will be to manage the product roadmap for identified areas by defining and delivering the next generation of insurance services. Will not only develop innovative product solutions but also execute strategic go-to-market plans and cultivate essential business relationships to seize market opportunities. Responsibilities for this role encompass managing the product roadmap, providing mentorship to junior product managers, nurturing vendor relationships, and fostering cross-domain collaboration. The role also entails ensuring that product direction aligns seamlessly with organizational objectives.

Requirements

5+ years product management and/or product design
5+ years managing complex initiatives from initiation to completion using product management processes and best practices.
Experience in defining and implementing product metrics to track performance and success.
Experience handling all stages of product delivery.
Experience contributing to tech discussions and product strategy.
Experience managing technical products or online services.
Experience representing various customers and stakeholders during planning.
Bachelor's degree in business, computer science, engineering, or equivalent practical experience in product management.

Nice To Haves

Property and Casualty Insurance experience preferred.
1+ years working with AI products and development techniques
5+ years working in a domain related to AI, data science, machine learning, or similar role
Property & Casualty (P&C) insurance experience
Ability to build ground-up solutions where none exist including all steps of ideation, problem discovery, customer usage, design, implementation, and monitoring.
Strong critical thinking skills, with the ability to analyze complex situations, assess information, and make sound decisions based on data and evidence.
Ability to work as a partner and peer to your counterparts in engineering, program management and quality assurance.
Ability to navigate through ambiguity and drive strategic direction.
Strong skills in managing relationships with stakeholders, ensuring alignment between business goals and product development.
Comfort operating at different vertical levels at the organization including individual contributors to senior executives.
Able to develop and present complex problems in a straightforward way
Exceptional verbal, oral, and written communication skills.

Responsibilities

Create buy-in for the product vision and strategy with leadership and internal partners.
Shape and own the product tech roadmap with input from senior leadership and stakeholders.
Efficiently manage the product backlog by prioritizing and making trade-offs between customer experience, performance, and operational load or competing features.
Drive decision making and product launches in partnership with engineering, UX, operations, business development, third party vendors and other cross-functional teams.
Regularly update stakeholders and customers on the roadmap and product status.
Utilize data, usability studies, research, and market analysis to inform product strategies.
Establish and track key metrics for product success.
Develop clear business requirements and user stories for product specifications and architecture.
Work efficiently with engineering team to deliver key product features and manage delivery risks.

Benefits

Competitive compensation
Flexibility to work from anywhere in the United States for most positions
Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours)
Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus)
Medical, dental, vision, life, and pet insurance
401 (k) retirement savings plan with company match
Engaging work environment
Promotional opportunities
Education assistance
Professional and personal development opportunities
Company recognition program
Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more