Technical Product Manager, Specialist

Vanguard•Malvern, PA

7d•Hybrid

About The Position

Core Responsibilities: Lead digital product management activities for multiple digital products, or one strategic product. Collaborate with stakeholders, technology and cross-functional teams to create product vision, strategy and road maps that drive significant changes to the operations functions and client experience. Understand and evaluate end to end processes and data integration in the assigned products. Leads the planning, prioritization, and implementation of new digital products or enhancements to existing products. Research and analyzes markets for product features and requirements and developing implementation plans. Leverage data and variety of qualitative and quantitative analysis techniques to measure and manage scalability, efficiency and engagement. Translate product strategy into detailed requirements and prototypes, collaborating with engineering teams to ensure timely and resource-efficient delivery. Define effective messaging, implementation plan, and training across product users and management team for product/feature releases. Evaluate post release impact and align to defined business OKR (Objectives and Key Results) and KPI (Key performance indicators). Partners with stakeholders to resolve production and implementation issues in a timely manner and supports/drives escalations where required to enable rapid delivery. Partners with digital product teams and peers to share best practices and learnings. Ensures delivery of messaging, communication, and customer outreach as necessary. Participates in special projects and performs other duties as assigned. About Vanguard At Vanguard, we don't just have a mission—we're on a mission. To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best. How We Work Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience. Vanguard, one of the world's largest investment management companies, serves individual investors, institutions, employer-sponsored retirement plans, and financial professionals. We have a diverse and talented crew with a culture that promotes teamwork, along with an unwavering focus on serving our clients' best interests. This website uses "cookies" to distinguish you from other users. A cookie is a small file of letters and numbers placed on your computer or device. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site and services. The cookies are stored locally on your computer or mobile device. To accept cookies you can continue browsing as normal. Or you can go to our Privacy Policy to read more information and learn how to change your preferences.

Requirements

Undergraduate degree or equivalent combination of training and experience required.
Minimum of five years related work experience.
Excellent strategic thinking, problem-solving, and decision-making skills.
Technical Expertise: Strong understanding of system architecture, APIs, data flows, and integration patterns. Ability to engage deeply with engineering teams.
Business and operations experience with Investment Management firms or large Fund Services Organization/Banks with focus on Fund Administration and oversight, middle and Back-office operations, and/or regulatory & compliance management.
Demonstrated ability to learn quickly, operate independently, and thrive in ambiguous environments without extensive guidance.
Strategic Mindset with proven experience making product decisions that drive long-term value.
Strong expertise in digital product management, market analysis, and user experience optimization.
Proven ability to translate customer insights into product improvements and new features.
Experience working with engineering teams to drive product development from concept to launch.
Strong communication and stakeholder management abilities to align product strategy with business goals.
Exceptional ability to articulate complex technical concepts to non-technical stakeholders, including senior leaders and stakeholders, as well as technical teams.
Ability to lead cross-functional teams without direct authority and build consensus among diverse stakeholders.
Understanding of emerging technology and applications of AI, Gen AI, Machine Learning, Intelligent Automation, and Cloud.

Nice To Haves

Graduate degree preferred.
Two years of leading large cross-functional teams on major organizational projects preferred.
Fund Services Tax experience

Responsibilities

Lead digital product management activities for multiple digital products, or one strategic product.
Collaborate with stakeholders, technology and cross-functional teams to create product vision, strategy and road maps that drive significant changes to the operations functions and client experience.
Understand and evaluate end to end processes and data integration in the assigned products.
Leads the planning, prioritization, and implementation of new digital products or enhancements to existing products.
Research and analyzes markets for product features and requirements and developing implementation plans.
Leverage data and variety of qualitative and quantitative analysis techniques to measure and manage scalability, efficiency and engagement.
Translate product strategy into detailed requirements and prototypes, collaborating with engineering teams to ensure timely and resource-efficient delivery.
Define effective messaging, implementation plan, and training across product users and management team for product/feature releases.
Evaluate post release impact and align to defined business OKR (Objectives and Key Results) and KPI (Key performance indicators).
Partners with stakeholders to resolve production and implementation issues in a timely manner and supports/drives escalations where required to enable rapid delivery.
Partners with digital product teams and peers to share best practices and learnings.
Ensures delivery of messaging, communication, and customer outreach as necessary.
Participates in special projects and performs other duties as assigned.