Technical Product Manager - Reliability Engineering

Mollie B.V. • Milan, TN

51d

About The Position

Businesses deserve better from finance. Less friction, more freedom. Since 2004, Mollie has been on a mission to make payments and money management effortless for every business in Europe. Today, more than 250,000 companies trust our all-in-one platform to get paid, manage money and grow on their terms. Simple, scalable and built with real businesses in mind. We're one of Europe's fastest-growing fintechs, with 900+ Mollies across 12+ locations. Our people make this growth possible. We move fast, build with purpose and care deeply about our customers. Whether you're solving problems, building market-leading products or exploring how AI can make work smarter, you'll have the freedom to create and the trust to deliver. If you're ready to grow, shape the future of fintech and join an ambitious, high-performing team, this is the place for you. Your impact Reliability is our #1 promise to merchants. Every minute of downtime erodes trust and costs our customers money. This role is central to building an unconditionally reliable platform that our merchants can bet their business on, directly supporting our mission. As the Technical Product Manager for Reliability Engineering, you will be accountable for the vision, strategy, and roadmap for increasing the resilience of Mollie's core payment platform. You will be the first point of contact for defining and measuring what reliability means at Mollie. This is a high-impact role where you will collaboratively define and promote best practices around observability, incident response, post-mortem analysis and production readiness. You together with your team will create the building blocks to enable Mollie's engineers to elevate our services to the highest standards of operational preparedness, ensuring they consistently meet performance, resiliency, and availability benchmarks. You won't have direct engineering reports but instead together with an engineering manager you will lead a team of platform engineers and SREs, working closely with other product and engineering teams in our enablement domains.

Requirements

• 5+ years of technical product management experience, ideally with a background as an engineer or SRE.
• A deep understanding of distributed systems, cloud infrastructure (GCP/AWS), and core SRE principles.
• Proven experience defining, tracking, and improving key reliability metrics like SLIs, SLOs, TTD, and TTR.
• The ability to lead and influence cross-functional teams of engineers and SREs without direct authority.
• A strong technical foundation and the ability to drive complex, systems-level projects from ambiguity to completion.

Responsibilities

• A clear, long-term reliability vision, strategy and roadmap that aligns the entire engineering organization.
• A standardized framework SLI/SLOs and error budgets, game days and business continuity testing; driving adoption across all engineering teams.
• Tangible improvements to our incident management tooling and processes, making our response faster and more effective.
• A measurable reduction in time-to-detect (TTD) and time-to-recover (TTR) for critical incidents.
• A prioritized backlog of initiatives to fix systemic risks, built in partnership with engineering leads.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Credit Intermediation and Related Activities
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees