Technical Product Manager, AI Agents (Healthcare & Prescribing) — Hands-on Builder

PrescriberPoint

4h • $120,000 - $140,000 • Remote

About The Position

PrescriberPoint, a Series A startup incubated by BCG Digital Ventures and funded by Lilly, Pfizer, MasterCard, and Adobe, is modernizing how U.S. healthcare professionals (HCPs) get patients on therapy. Our platform streamlines prescribing by bringing together trusted drug information, coverage and prior authorization requirements, patient affordability options, and practice tools—while enabling compliant collaboration with pharmaceutical brand teams.
We’re building AI agents that do real work for healthcare teams—reducing friction in prior auth, prescribing support, and our marketplace workflows. We need a hands-on product leader who can turn messy workflows and ambiguous goals into shipped agent capabilities that users actually trust and use.
This is not an engineering role—but it is a deeply technical, highly accountable role. If you join, you’ll be measured by what ships, adoption, quality, and the business impact those agents deliver.

Requirements

• 3+ years product management in a technical facing role (working with engineering directly)
• Builder DNA: You’ve shipped products in messy environments where requirements weren’t handed to you.
• You can go from problem → spec → shipped feature → iteration without waiting on “perfect clarity.”
• Technical fluency (without being an engineer)
• You can hold your own with engineers on agentic patterns and tradeoffs: tool calling, retrieval, orchestration, evaluation design, latency/cost, guardrails.
• You can explain those tradeoffs to non-technical audiences in plain language.
• Bias to measurable outcomes
• You’re comfortable being measured by adoption, task success, quality, and business impact—not just “delivery.”

Nice To Haves

• Past experience in software development, a CS or related degree, etc. is preferred
• Healthcare exposure (preferred): You’ve been close to US healthcare workflows (prescribing, prior auth, coverage, specialty pharmacy, patient support) or can learn fast and ask sharp questions.
• Start up experience are highly desirable
• Strong versions of the personal attributes listed above

Responsibilities

• Clear user + business problem definitions
• Agent capability specs that engineers can build
• Quality + safety standards that prevent trust-breaking failures
• Release plans that drive adoption and measurable value
• Define, track, and communicate whether an agent is “successful” in production using success metrics (task success, accuracy, escalation rate, user trust signals).
• If something isn’t working (accuracy, latency, UX confusion, stakeholder misalignment), you won’t “escalate” it—you’ll drive it to ground.
• Live in the workflow: talk to users, watch sessions, read support tickets, and find the highest-leverage friction points.
• Turn those into a tight sequence of releases: MVP → v1 → v2 (not a PowerPoint roadmap).
• Translate between what models/agent SDKs can do (Claude Agent SDK, OpenAI Agent SDK, tool use, planning, memory patterns, evaluations) and what users need.
• Write specs that are unambiguous: inputs, tools, permissions, failure modes, confidence cues, human handoffs, and success criteria.
• Define “good” in ways we can test: task success rate, groundedness, hallucination rate, safety triggers, escalation rate, and time-to-complete.
• Partner with engineering to build evals, test suites, and monitoring—then use them to decide what ships.
• Work with sales, marketing, and customer care to package each release into customer language: what changed, why it matters, when to use it, and how to trust it.
• Make sure outbound messaging reflects real capability and sets correct expectations (no vapor).
• Run lightweight rituals that accelerate shipping (fast decisions, tight feedback loops), not slow it down.
• Your job is to increase throughput and quality, not to be a “required approval step.”

Benefits

• 401(k) w/matching
• all kinds of insurance (including matching HSA and pets!)
• commute from your kitchen
• Open PTO (which leaders use!)
• remote stipend
• yearly education budget
• working with some of the smartest yet humblest and respectful people in the business

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed