Principal Product Manager - AI Sales Agents

Microsoft • Redmond, WA

19d

About The Position

Microsoft is seeking a highly experienced Principal Product Manager to lead the strategy, vision, and execution of advanced AI agents that transform how sales organizations operate. In this role, you will drive end-to-end product direction for autonomous and assistive AI solutions that improve prospecting, deal management, customer success, and account management. You will influence company-wide AI initiatives, partner across engineering and field organizations, and define the next wave of AI-powered innovation for sellers.
This role is ideal for a product leader who brings deep AI product expertise, strong strategic instincts, and a passion for building highimpact solutions at enterprise scale.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Requirements

• Bachelor's Degree AND 8+ years experience in product/service/program management or software development OR equivalent experience.
• Experience building prototypes using AI code generation or modern AI development frameworks.
• Experience with shipping complex, customer facing AI or enterprise products at scale.
• Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Nice To Haves

• Bachelor's Degree AND 12+ years experience in product/service/program management or software development OR equivalent experience.
• 4+ years experience taking a product, feature, or experience to market (e.g., design, addressing product market fit, and launch, internal tool/framework).
• 6+ years experience improving product metrics for a product, feature, or experience in a market (e.g., growing customer base, expanding customer usage, avoiding customer churn).
• 6+ years experience disrupting a market for a product, feature, or experience (e.g., competitive disruption, taking the place of an established competing product).
• 10+ years of product management experience, including 2+ years driving AI or machine learning products.
• Own and articulate the long-term product vision and multiyear roadmap for AI Sales Agents that empower sellers across prospecting, qualification, opportunity management, and customer success.
• Lead strategy and execution across engineering, design, data science, field sales, and marketing, ensuring clarity of goals and a shared definition of success.
• Define and prioritize high impact features and capabilities based on customer needs, seller workflows, and business objectives at global scale.
• Establish rigorous AI evaluation frameworks, success metrics, and continuous improvement loops to ensure high quality model behavior and measurable business outcomes.
• Drive rapid prototyping and experimentation using code generation frameworks and modern AI development tools to validate concepts and accelerate innovation.
• Synthesize insights across customer feedback, telemetry, research, and competitive trends to inform product decisions and shape long term strategy.
• Champion Responsible AI principles, ensuring privacy, safety, and compliance standards are embedded across the entire product lifecycle.
• Communicate strategy, progress, and insights to executive stakeholders, providing clear narratives and data driven recommendations.
• Influence crossorg partners across Microsoft to align on technology stack, strategy, platform architecture, and GTM execution.

Responsibilities

• Own and articulate the longterm product vision and multiyear roadmap for AI Sales Agents that empower sellers across prospecting, qualification, opportunity management, and customer success.
• Lead strategy and execution across engineering, design, data science, field sales, and marketing, ensuring clarity of goals and a shared definition of success.
• Define and prioritize highimpact features and capabilities based on customer needs, seller workflows, and business objectives at global scale.
• Establish rigorous AI evaluation frameworks, success metrics, and continuous improvement loops to ensure highquality model behavior and measurable business outcomes.
• Drive rapid prototyping and experimentation using codegeneration frameworks and modern AI development tools to validate concepts and accelerate innovation.
• Synthesize insights across customer feedback, telemetry, research, and competitive trends to inform product decisions and shape longterm strategy.
• Champion Responsible AI principles, ensuring privacy, safety, and compliance standards are embedded across the entire product lifecycle.
• Communicate strategy, progress, and insights to executive stakeholders, providing clear narratives and datadriven recommendations.
• Influence crossorg partners across Microsoft to align on technology stack, strategy, platform architecture, and GTM execution.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level