Technical PMP

Heritage Christian Services•Amherst and surrounding areas, NY

2d•$91,222 - $105,000

About The Position

Manage and oversee primarily technical projects . This role ensures that IT systems, software implementations, and technical solutions are effectively planned, executed, and aligned with the organization’s strategic project goals. The TPM will primarily manage the technical execution of projects, system integrations, software deployments, and IT process improvements, working closely with IT, business stakeholders, and external vendors. Additionally, the TPM will oversee the implementation, optimization, and governance of Teamwork and JIRA as key project management tools. The TPM may also be assigned to non-technical projects if business needs arise. Reporting to the Senior Project Manager (Sr. PM), the TPM plays a crucial role in ensuring seamless technology integration, risk management, and continuous improvement of IT-related projects across the organization. Pay for this position: $91222 / yr - $105000 / yr The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above range represents the organization's good faith and reasonable estimate of the range of possible compensation at the time of posting

Requirements

Interpersonal Skills Build strong relationships across teams and stakeholders.
Exhibit empathy and active listening to foster collaboration and drive alignment.
Collaboration Work seamlessly with cross-functional teams.
Communication Skills Clearly communicate complex system and process concepts in both written and verbal formats.
Translate technical ideas into actionable tactics for non-technical stakeholders.
Adaptability Adjust strategies to accommodate changing business needs.
Make informed decisions in dynamic and evolving environments.
clear and comprehensive documentation for technical workflows, including standard work.
Skills & Competencies: Strong ability to bridge the gap between technical and non-technical stakeholders.
Expertise in Agile (Scrum/Kanban) and Waterfall methodologies for project execution.
Strong problem-solving and troubleshooting skills related to IT systems and applications.
Ability to lead technical teams, mentor junior staff, and oversee IT projects from initiation to completion.
Education and Certification: Bachelor’s degree in Business, Computer Science, Information Technology, Engineering, or a related field required.
PMP (Project Management Professional) certification required.
Experience and Expertise: Minimum of 5 years of experience in technical project management, IT systems implementation, or software development lifecycle (SDLC) oversight.
Proven experience in managing enterprise software projects, including ERP, CRM, or custom application development.
Working knowledge of IT governance, and regulatory compliance.
Experience working with Teamwork (or equivalent) and JIRA to manage and track operational projects.

Nice To Haves

Agile certifications (Scrum Master, SAFe, or equivalent) preferred.

Responsibilities

Technical Project Execution & IT Strategy Lead the planning, execution, and delivery of technology-focused projects, ensuring alignment with organizational objectives.
Oversee the implementation and integration of enterprise software systems, collaborating with IT and business teams to ensure smooth adoption.
Manage technical workflows, system enhancements, and automation projects to improve operational efficiency.
Performance Monitoring & Continuous Improvement Develop and monitor key performance indicators (KPIs) to track project effectiveness and success.
Use data-driven insights to evaluate project impact and propose enhancements for greater efficiency.
Stakeholder Engagement & Cross-Functional Collaboration Work closely with business leaders, IT teams, and external vendors to define technical project requirements and expectations.
Facilitate technical project updates, reports, and presentations for senior leadership and key stakeholders.
Ensure strong communication and alignment between IT and non-technical teams, bridging gaps and ensuring seamless project execution.
Application Leadership & System Optimization Act as a supporting lead for Teamwork and JIRA, ensuring proper configuration, usage, and ongoing enhancements.
Provide training and support to users across HCS, ensuring staff and leadership effectively utilize project management tools.
Continuously assess system functionality, user feedback, and software improvements to maximize efficiency.
Risk Management & Change Leadership Proactively identify and mitigate operational risks, ensuring project continuity and compliance with internal policies.
Drive change management initiatives, ensuring smooth transitions for technical process changes and system implementations.
Work with relevant teams to develop and implement best practices in technical project management.