Technical Operations & Training Lead

Stahls'•St. Clair Shores, MI

48d

About The Position

Ensure equipment, transfers, and operators across all client or partner locations are production-ready and performing to standard. Develop and deliver training on equipment setup, maintenance, heat transfer application, product loading, and embellishment best practices. Manage installation, calibration, and maintenance of heat presses and related equipment. Lead operator training and certification programs covering all application methods. Train new or partner facilities in proper product loading, platen selection, and finishing techniques. Audit production sites to ensure compliance with application and quality standards. Develop visual guides, SOPs, and training videos to support operator success. Support troubleshooting, remote diagnostics, and on-site issue resolution. Collaborate with R&D and Creative teams on integration of new technologies and methods.

Requirements

5+ years in technical operations, equipment service, or apparel production training.
Strong knowledge of heat press systems, DTF, and dimensional transfer applications.
Excellent instructional, troubleshooting, and presentation abilities.
Mechanically inclined and capable of managing field installations.

Responsibilities

Ensure equipment, transfers, and operators across all client or partner locations are production-ready and performing to standard.
Develop and deliver training on equipment setup, maintenance, heat transfer application, product loading, and embellishment best practices.
Manage installation, calibration, and maintenance of heat presses and related equipment.
Lead operator training and certification programs covering all application methods.
Train new or partner facilities in proper product loading, platen selection, and finishing techniques.
Audit production sites to ensure compliance with application and quality standards.
Develop visual guides, SOPs, and training videos to support operator success.
Support troubleshooting, remote diagnostics, and on-site issue resolution.
Collaborate with R&D and Creative teams on integration of new technologies and methods.

Benefits

We value work/life balance.
We take health and wellness seriously.
We don’t believe in just getting a job; we believe in careers.
We believe in making a difference (and having fun while doing it).
We offer flexibility in the workplace to accommodate life outside of work.
We offer generous PTO packages and opportunity to earn additional time off throughout the year.
We offer comprehensive benefits packages with low premiums and front-end deductibles.
Contribute pre-tax dollars to your FSA or HSA accounts.
Earn additional PTO by participating in healthy activities!
With ongoing training and opportunities for personal development, we believe in fostering career growth.
Looking to take your career to the next step? We offer tuition reimbursement!
Whether we’re eating hot dogs to celebrate Coney Day, or playing hockey with Detroit Red Wings Alumni to raise money for Michigan Disabled Veterans. We’re a family-owned company who has family-friendly fun year ‘round! We’re all about having fun and making a difference.