Technical Operations Manager

Delta Industrial Services Inc•Ramsey, MN

5d•Onsite

About The Position

The Technical Operations Manager is responsible for leading project management and technician groups in the successful execution of complex custom web conversion, packaging, and coating machinery projects from receipt of order through installation. This role ensures projects are executed safely, on time, on budget, and to the highest technical and quality standards while driving operational excellence, cross-functional coordination, and continuous improvement. The Technical Operations Manager bridges engineering, production, supply chain, and customer-facing functions to deliver complex, low-volume, highly customized machinery.

Requirements

Bachelor’s degree in mechanical engineering, electrical engineering, or related technical field (or equivalent experience).
8+ years of experience in custom machinery design and build, or automation environments.
5+ years of experience in project management, with at least 1-3 years in a supervisory role.
5+ years of leadership experience managing technical project-based teams.
P&L responsibilities, ensuring project deliverable and financial goals are met through strategic decision making and resource allocation.
Demonstrated experience managing complex, low-volume, engineer-to-order projects.
Strong understanding of mechanical assembly, industrial controls, and automation systems.
Proven ability to manage multiple concurrent projects.

Responsibilities

Lead and develop Project Managers, Process Engineers, Mechanical Technicians, Electrical Technicians, and Sub-Assembly Technicians.
Build high performance through coaching, mentoring, and training.
Foster a culture of accountability, safety, and continuous improvement.
Conduct performance evaluations and support career development planning.
Oversee execution of multiple concurrent custom automation projects.
Ensure projects meet scope, schedule, cost, and quality objectives.
Ensure project scope definition and clarity adequately prepares project team for success.
Monitor project KPIs including margin, cost of materials, labor efficiency, change orders, and milestone performance.
Remove execution barriers and resolve cross-functional conflicts.
Escalate risks appropriately and drive corrective action plans.
Plan and balance appropriate resources across projects.
Forecast labor requirements and support hiring decisions.
Optimize technician utilization, efficiency, and throughput.
Ensure mechanical and electrical builds meet engineering intent, project scope deliverables, and company standards.
Oversee machine assembly, wiring, debug, integration, and factory acceptance testing (FAT).
Drive standardization of build practices, documentation, and quality controls.
Ensure that as-built changes are communicated and documented with the engineering team.
Partner with engineering to improve design-for-assembly and manufacturability.
Implement continuous improvement practices.
Improve labor efficiency, lead times, and project predictability.
Encourage project teams to innovate machine and component improvements.
Develop and standardize project execution methodologies.
Use data-driven metrics to identify bottlenecks and optimize workflow.
Own labor cost performance and contribute to gross margin improvement.
Review project budgets and forecast material and labor costs.
Drive productivity improvements that increase throughput and profitability.
Participate in customer meetings as needed to support technical execution.
Support installation planning and field service readiness.
Evaluate warranty claims and implement changes to ensure product quality and reduced warranty costs.
Coordinate closely with Engineering, Supply Chain, Sales, and Service teams.

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Short-Term Disability
Long-Term Disability
Flexible Spending Account (FSA)
Life Insurance
Health Savings Account (HSA) with up to $500 annual match (for High-Deductible Health Plans)
401(k) match
Paid Time Off (PTO)
Discretionary Bonus