Technical Operations Engineer, Data Center Cybersecurity

Google•Council Bluffs, IA

15h•Onsite

About The Position

Technical support for a technology company is a big task. As the Corporate Operations Engineer within the IT Support Technician team, your mission is to enable the people and technology that keep Google running. Your team provides the front line user support for all of our internal tools and technologies. Beyond the day-to-day, the team will contribute to longer-term technical projects, process improvement and the documentation efforts that help make the Google magic happen. Google is an engineering company at heart. We hire people with a broad set of technical skills who are ready to take on some of technology's greatest challenges and make an impact on users around the world. At Google, engineers not only revolutionize search, they routinely work on scalability and storage solutions, large-scale applications and entirely new platforms for developers around the world. From Google Ads to Chrome, Android to YouTube, social to local, Google engineers are changing the world one technological achievement after another.

Requirements

Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, Engineering, a technical field, or equivalent practical experience.
2 years of experience in system administration (Windows/Linux) and network infrastructure management (e.g., switches, firmware, and protocols).
Experience with patch management, system hardening, and security monitoring tools in an enterprise or industrial environment.
Ability to act as a working incident manager in on-call rotations, over weekends.

Nice To Haves

Certifications (e.g., GICSP (Global Industrial Cyber Security Professional), GRID (GIAC Response and Industrial Defense), Security+, or CISSP).
Experience with detection tooling (e.g., SEA or other SIEM/IDS platforms).
Knowledge of networking protocols below the management layer.
Ability to act as a Site Point of Contact (POC) for incident response and digital forensics with excellent cross-functional collaboration skills.

Responsibilities

Manage, patch, and secure Windows/Linux workstations, servers, human-machine interface machines, and embedded operational technology devices within the Google data center environment, ensuring update compatibility and policy integration with cross-functional stakeholders.
Maintain networking infrastructure below power management system/building management system switches, including firmware updates, hardware lifecycles, and the deployment of network sensing and security monitoring tools.
Install and maintain detection tooling (e.g., SEA), security software, and host monitoring systems while managing Active Directory configurations and system hardening for post-commissioning compliance.
Lead site-level industrial control system incident response and digital forensics as a point of contact, coordinating priority zero responses and ensuring disaster recovery readiness through backup enforcement and training.
Manage industrial control system infrastructure projects, automation efforts (scripting/dashboards), and policy developments to improve operational efficiency and the overall cybersecurity posture.