Technical Leader, Paper Testing

SGS•Appleton, WI

About The Position

The Technical Leader is responsible for coordinating projects, multiple laboratory operational activities, and acts as the point of contact between operations and internal and external clients. Prepares test samples, readies equipment and conducts tests under the direction of laboratory supervisor and/or manager. Performs analysis of test results, as obtained by specific methodologies and techniques. Develops test methods as needed. Responsible for recording, reviewing, and reporting data.

Requirements

Bachelor’s Degree in a relevant SBU scientific field
2-3 years’ experience with physical testing and test method development. Or equivalent education and experience
Ability to read and understand documents such as test procedures, literature references, safety rules, operation, and maintenance instructions, and manuals
Ability to write in a conventional, professional, and scientific manner in preparing routine reports and correspondence
Ability to speak effectively to customers or employees of the organization
Language Skills: Advanced written and spoken English
Mathematical Skills: Intermediate
Reasoning Skills/Abilities: Intermediate
Ability to work independently under general supervision
Ability to deal with problems involving a few concrete variables in standardized situations
A valid and current Driver’s license may be required if the role requires driving a company vehicle
Computer Skills Advanced proficiency in Microsoft Office Suite preferred, particularly Outlook, Excel, and Word

Responsibilities

Coordinate execution of SGS testing and other services with local labs and global affiliates including sample processing
Performs job ticket review and monitors closing and invoicing of jobs folders
Maintain tracking spreadsheets and email correspondence
Coordinates projects and performs data collection
Provides support to all staff members of the department, including training where appropriate
Support Operations efforts with Sales, Technical and other departments
May communicate with clients regarding time performance or problems encountered in the particular analysis
Assists in calibration scheduling and other ISO 17025 related activities
Prepare specimens for use in testing, following standardized procedures
Tests and analyzes samples to determine performance properties as well as other characteristics
Uses and operates any equipment or test apparatus in the laboratory, with appropriate training
Assists in maintenance and troubleshooting of testing equipment
Read, comprehend and execute new test methods/standards capability added to the department operation
Sets up laboratory equipment and/or instrumentation required for the analysis of samples in accordance with TAPPI, NWSP, AATCC, ASTM, FTC, CFR, ISO, and other procedures from state and local municipalities, client proprietary procedures, and other non-routine procedures
Assist in keeping inventory of laboratory chemicals and equipment necessary for the day-to-day functioning of the laboratory and in compiling a list of supplies to be ordered when needed
Periodic analysis of known standards and/or samples relative to various areas of testing are employed both as a means of method validation and analytical proficiency. The results of the analyses are recorded in the individual’s training record
Other projects and tasks/duties may also be assigned
Provide administrative and special lab performance support as assigned for overall department management activities
Adheres to internal standards, policies, and procedures
Performs other duties as assigned