Technical Lead – Client Servicing Portal

Fisher Investments•Plano, TX

20h•Onsite

About The Position

It's an exciting time to be a member of the Fisher Investments Technology Department. We're investing in the future of our firm's technology and are building our team to achieve global growth. We are looking for a Technical Lead – Client Servicing Portal to support our Marketing and Corporate Communications Technology Services team. If you are looking for an opportunity to make an impact as we develop scalable and strategic solutions to support our global growth, we want to hear from you! We are seeking a hands-on Technical Lead to provide technical leadership for a client-facing digital servicing platform. This role owns technical execution across Salesforce Experience Cloud and Azure-based backend services, with a strong focus on integration design, delivery guidance, and platform reliability. The Technical Lead works closely with Solution Architects and delivery teams to translate architecture into scalable, secure, and production-ready solutions, while using targeted proofs of concept to de-risk complex or high-impact initiatives. You will report to the Digital Engineering Manager.

Requirements

10+ years of professional software engineering experience
2+ years of experience in a senior or technical lead role
Strong hands-on experience with Salesforce Experience Cloud in authenticated, client-facing platforms
Deep experience designing and building Azure-based backend services and integration pipelines
Proven expertise in API design, system integration, and secure data exchange
Hands-on experience integrating with identity and access management platforms such as Okta, including SSO, OAuth/OIDC, and token-based authentication
Experience integrating communication and verification services such as Twilio for secure notifications, OTP, or messaging workflows
Experience guiding delivery teams through complex technical implementations in Agile environments
Experience supporting client self-service, onboarding, or document exchange platforms
Experience with event-driven and asynchronous integration patterns
Background in financial services or other regulated environments
Experience supporting high-availability, customer-facing systems
Bachelor's degree in computer science, Engineering, or related technical field or equivalent practical experience

Responsibilities

Provide technical leadership for delivery teams building and enhancing a client-facing servicing platform
Design and govern integrations between Salesforce Experience Cloud, Azure-based backend services, IAM platforms, and enterprise systems
Build and validate secure, scalable Azure integration pipelines and APIs, ensuring performance, observability, and reliability
Develop targeted proofs of concept to validate complex integrations, new patterns, or platform capabilities as needed
Participate in on-call rotation and support incident triage, root cause analysis, and production stability efforts
Partner closely with Solution Architects and platform teams to translate architectural designs into executable technical solutions

Benefits

100% paid medical, dental and vision premiums for you and your qualifying dependents
A 50% 401(k) match, up to the IRS maximum
20 days of PTO, plus 10 paid holidays
Family Support programs including 8 week Paid Primary Caregiver Leave, $10,000 fertility, family forming, and hormonal health assistance, and back-up child, adult, and elder care

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