Technical Key Accounts Manager (Dover Motion)

Ralliant•Boxborough, MA

2d•$164,500 - $305,500•Hybrid

About The Position

Dover Motion is an innovative technology company solving the world's most challenging problems in motion control. We serve critical markets in Life Science & Diagnostics including Cancer Research, Genomic Sequencing, Virus Surveillance, and more. Together with our market leading clients, we make the world a better and healthier place. Dover Motion is seeking a strategic and technically skilled Key Account Manager (KAM) to lead and grow a portfolio of high-value OEM customers across life sciences, diagnostics, and semiconductor sectors. This role is a hybrid within the U.S. and includes direct leadership of a Sales Administrator based in Boxborough, MA who will support quoting, forecasting, and order management—enabling you to focus on account strategy, customer engagement, and revenue growth. At Dover Motion, we engineer high-performance precision motion systems that enable the world’s most advanced instruments. As part of Ralliant Corporation (NYSE: RAL), we offer the innovation and agility of a specialized business with the backing of a global enterprise. Our solutions play a key role in diagnostics, genomics, metrology and semiconductor inspection tools used around the world. You'll work closely with customers pushing the boundaries of science and technology—and you’ll help them get there faster. Ralliant, originally part of Fortive, now stands as a bold, independent public company driving innovation at the forefront of precision technology. With a global footprint and a legacy of excellence, we empower engineers to bring next-generation breakthroughs to life — faster, smarter, and more reliably. Our high-performance instruments, sensors, and subsystems fuel mission-critical advancements across industries, enabling real-world impact where it matters most. At Ralliant we’re building the future, together with those driven to push boundaries, solve complex problems, and leave a lasting mark on the world.

Requirements

Must have at minimum a Bachelor’s degree in Engineering, Physics, Life Sciences, or another related technical field (MBA or advanced degree is a plus).
Must have 7+ years in OEM technical sales, key account management, or business development.
Experience with motion control systems, mechatronics, subsystems, or automation solutions is highly desirable.
Familiarity with customer workflows in life sciences, diagnostics, or semiconductor capital equipment.
Proven ability to manage complex, long-cycle OEM programs and strategic customer relationships.
Skilled communicator, negotiator, and collaborator.
Self-directed, highly organized, and able to work remotely with minimal oversight.
Proficient in CRM systems, sales forecasting tools, and basic data analysis.
Willingness to travel up to 50% for customer visits, team meetings, and industry events.

Responsibilities

Serve as the primary relationship manager across assigned OEM accounts.
Build deep relationships at multiple levels (engineering, sourcing, operations, and leadership).
Develop and execute customized strategic account plans aligned with customer roadmaps.
Identify and lead new design-in opportunities within assigned accounts.
Work closely with engineering and applications teams to position Dover Motion early in the product development cycle.
Translate technical capabilities into customer value propositions.
Work with Product Management and Engineering to apply value engineering principles to help customers reduce system cost without compromising performance, by identifying opportunities to simplify designs, optimize components, or enhance manufacturability.
Lead cross-functional internal teams to deliver on customer requirements for development and production programs.
Ensure quality, delivery, and cost expectations are met throughout the program lifecycle.
Serve as the internal advocate for customer needs and priorities.
Own pipeline management and forecasting for assigned accounts; monitor project status and production ramp schedules.
Drive forecast accuracy across key accounts by partnering closely with the FP&A Leader and Business Unit Director to align customer demand insights with internal financial planning and operational execution.
Work closely with the Sales Administrator to manage quoting, pricing, and order processing.
Negotiate pricing and commercial terms in collaboration with contracts, legal, and leadership teams.