Technical Key Account Manager- West/Southwest

GrundfosLenexa, KS
1d$88,000 - $156,000Remote

About The Position

Are you passionate about solving complex industrial water, energy, and process challenges while building trusted technical partnerships with customers across diverse industries? Then join us in our mission to pioneer smarter solutions for moving and transforming water, reducing energy consumption, and enhancing quality of life for people. As our new Technical Key Account Manager - Industry West/SW Region , you will be serving as the go-to technical expert and solution consultant for strategic end-users, engineers, contractors, and CAPEX partners — bridging deep application knowledge with commercial insight to drive demand creation and deliver tailor-made pumping solutions across key industrial verticals. You'll be part of a diverse, supportive and inclusive culture, that celebrates our differences and puts people first by fostering growth, well-being, and a sense of belonging. This position will be responsible for the West/SW territory and operate remotely out of, Colorado, Arizona, Nevada, Oregon, Utah, or Texas. Candidates must reside in the listed territory. What you will be doing As a key part of the Strategic Accounts & Projects team, you'll create impact by Building direct, trusted relationships with customers and leveraging Grundfos' full portfolio to unlock value-added solutions in temperature control, pressure boosting, water treatment, and industrial process applications.

Requirements

  • Degree in mechanical, electrical, process, or industrial engineering — or equivalent hands-on technical field experience across industrial applications
  • Strong application knowledge and in-field experience in at least one of: Temperature Control (boilers/cooling towers), Pressure Boosting, Water Treatment, or Industrial Process systems
  • Commercial experience in customer-facing roles with demonstrated ability to drive technical solution sales and build relationships with engineers, end-users, and partners
  • Strong presentation and communication skills with the ability to conduct technical trainings and engage stakeholders at all organizational levels
  • You'll also be available for travelling up to 120 days per year.
  • Relocation for this position cannot be supported and qualified candidates must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future.
  • Sponsorship is not available for applicants for US Work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).

Nice To Haves

  • Controls experience with rotating equipment or similar, including VFD programming
  • Familiarity with IoT and digital commercial offerings in industrial settings
  • Proficiency with CRM platforms and business intelligence tools (e.g., SAP BW)

Responsibilities

  • Proactively engage with end-users, engineers, and CAPEX partners to understand current and future needs, delivering tailored technical advice and full-solution recommendations across industrial applications including cooling towers, boilers, pressure boosting, and water treatment
  • Serve as the primary technical link on national and international projects between end-users, system builders, and other involved parties — reading specifications, translating customer problems into Grundfos solutions, and driving technical actions for account managers
  • Build and expand a network within targeted industry verticals through relationship management with customers' key planning and technical staff, supporting efforts to get Grundfos listed as an approved supplier
  • Develop internal sales capabilities by creating marketing content, conducting technical training for local sales teams (internal and external), and driving new product introductions within the Industrial Business Segment
  • Identify capability gaps and new business opportunities — including IoT and digital commercial offerings — by monitoring market trends, competitor activity, and evolving customer needs, then collaborating with business development managers to close critical gaps
  • Ensure world-class customer support by coordinating with Grundfos Service, subject matter experts, and project teams on product quality issues, warranty claims, application troubleshooting, and technical documentation

Benefits

  • A working environment built around your needs, with flexible hours, home working opportunities and parental support.
  • Annual bonuses, health insurance and a strong focus on well-being activities.
  • Three days' additional paid leave for volunteering in your community.
  • Access to on-demand training and learning sessions and carefully structured programmes to pursue personal and professional development opportunities.
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