Technical Implementation Specialist

Accenture Federal Services•Washington, DC

About The Position

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations. Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more. Join us to drive positive, lasting change that moves missions and the government forward! The work: Understand and assist with the installation, configuration, and validation of the COTS software product in test and production environments. Coordinate integration activities with cross functional teams, including networking, server/VM administrators, identity and access management, and application owners. Evaluate system requirements, dependencies, and integration points to ensure compatibility and operational readiness. Understand, communicate, support and coordinate support activities including: Networking - such as ports, protocols, firewalls, and load balancers as required for system connectivity. Compute - such as server and virtual machine provisioning, configuration, and performance tuning. Database - collaborate with database teams to configure, query, and troubleshoot Microsoft SQL Server instances. Identity and Access – authentication and authorization mechanisms including single sign on and possess knowledge of Microsoft Entra ID. Integration - work with APIs and integration frameworks, including Microsoft Graph, to support data exchange and system interoperability. Assist in preparing documentation required for system accreditation, compliance, and security assessments. Develop and maintain technical documentation, including installation guides, configuration baselines, and operational procedures. Provide hands on troubleshooting and issue resolution throughout testing and deployment phases. Communicate project status, risks, and technical considerations clearly to stakeholders and leadership.

Requirements

Broad technical experience across networking, servers, virtualization, identity management, and system integration.
Strong understanding of ports, protocols, firewalls, and network connectivity troubleshooting.
Experience with Windows and/or Linux server environments and virtual machine platforms (e.g., VMware, Hyper V).
Solid understanding of relational database concepts and hands on experience with Microsoft SQL Server.
Working knowledge of authentication and identity services, including Microsoft Entra ID.
Familiarity with APIs, RESTful services, and integration concepts; experience with Microsoft Graph is desirable.
Understanding of system accreditation, compliance frameworks, or security assessment processes.
Ability to interpret technical requirements, identify gaps, and coordinate with specialized teams to resolve them.
Excellent communication, documentation, and organizational skills.
Demonstrated ability to take initiative, work independently, and “roll up their sleeves” to drive tasks to completion.

Nice To Haves

Experience supporting COTS product deployments in government environments.
Familiarity with security frameworks such as NIST RMF, FedRAMP, or similar accreditation processes.
Scripting experience (PowerShell, Python, or similar) for automation or integration tasks.
Strong collaboration and interpersonal skills; able to work effectively with diverse technical teams.
Analytical mindset with the ability to troubleshoot complex issues.
Proactive, adaptable, and comfortable working in dynamic project environments.

Responsibilities

Understand and assist with the installation, configuration, and validation of the COTS software product in test and production environments.
Coordinate integration activities with cross functional teams, including networking, server/VM administrators, identity and access management, and application owners.
Evaluate system requirements, dependencies, and integration points to ensure compatibility and operational readiness.
Understand, communicate, support and coordinate support activities including: Networking - such as ports, protocols, firewalls, and load balancers as required for system connectivity.
Compute - such as server and virtual machine provisioning, configuration, and performance tuning.
Database - collaborate with database teams to configure, query, and troubleshoot Microsoft SQL Server instances.
Identity and Access – authentication and authorization mechanisms including single sign on and possess knowledge of Microsoft Entra ID.
Integration - work with APIs and integration frameworks, including Microsoft Graph, to support data exchange and system interoperability.
Assist in preparing documentation required for system accreditation, compliance, and security assessments.
Develop and maintain technical documentation, including installation guides, configuration baselines, and operational procedures.
Provide hands on troubleshooting and issue resolution throughout testing and deployment phases.
Communicate project status, risks, and technical considerations clearly to stakeholders and leadership.