Technical Experience Manager

Genetec•Washington, DC

61d•Onsite

About The Position

Genetec is a global technology company that has been transforming the physical security industry for over 25 years. Today, the company develops solutions designed to improve security, intelligence, and operations for enterprises, governments, and the communities in which we live. We are looking for a Technical Events Engineer to join our regional North American Sales and Marketing team. Reporting to the Sales Engineering Manager - Inside Sales Engineering and Strategic Accounts, you will be pivotal in conceiving, designing, implementing, and managing a comprehensive technical marketing portfolio of Genetec solutions for trade shows, conferences, experience centers and sales demonstration units.

Requirements

3+ years relevant experience in Physical Security or Technology Sales
Commutable distance to Arlington, VA as your primary working base
Team player: high degree of networking capabilities to build buy in, and engage cross functionally with numerous departments to bring projects to life
Significant technical experience and aptitude mixed with creative vision
Strong communicator, excellent written and verbal communication skills, can adapt style to varied internal and external audiences
Both analytical and enthusiastic, with a can-do approach to tasks both big and small
Well organized, detail-oriented, deadline and results-oriented
Able to work both as a part of a team an autonomously
Ability to travel up to 20%, valid passport
Networking skills (TCP/IP, configure network switches and routers, wireless)
Experience in deploying software, operating systems and databases
Creating and deploying images, working in virtualized environments
Developing training guides or sales-oriented demonstration content

Nice To Haves

Security industry and/or IT background
Experience working with both marketing and product teams
Professional certifications such as PSP, CCNA, Security+ or similar

Responsibilities

Configure, deploy, and maintain demos of both Genetec and Technology Partner demos within the executive briefing center
Manage facility security for visitors and staff, work with the Corporate Facilities team on system updates
Participate in sales discovery calls to ensure preparedness of the demo infrastructure for each meeting
Facilitate technical sessions - welcoming attendees, guiding demos, managing transitions between demos, and providing compelling demonstrations for our solutions
Work closely with regional sales team, and corporate technical events team on continuous training
Responsible for all equipment life cycle reporting
Manage the inventory and system upgrades for all Technology Partner experience centers throughout North America
Source local vendors for facility maintenance and upgrades of quarterly punch list projects for the experience center
Establish and partner with a vendor network, to scale the technical events program and ensure efficient warehousing, upgrades, asset tracking and timely shipment throughout North America
Collaborate with events team on equipment procurement of demo needs for North America sales equipment; both sales kits and exhibit equipment
Source, hire and manage interns to support and scale elements of the technical event program
Develop demonstration environments and training documentation for both tradeshows and for field sales representatives that demonstrate key differentiators of Genetec capabilities; ensure ongoing upgrades and maintenance
Collaborate with the Genetec field sales organization to ensure they are empowered to fully leverage and demonstrate Genetec solutions through various channels (trade show, conferences, 1:1 sales demo, experience center)
Back up support for all visitor needs; front desk support, badging, receiving, catering prep